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نقش برنامههای واقعیت افزوده موبایل بر استفاده مداوم و قصد خرید توسط مصرفکننده | ||
| مطالعات مدیریت کسب و کار هوشمند | ||
| دوره 12، شماره 43، فروردین 1402، صفحه 1-29 اصل مقاله (1.15 M) | ||
| نوع مقاله: مقاله پژوهشی | ||
| شناسه دیجیتال (DOI): 10.22054/IMS.2023.66467.2137 | ||
| نویسندگان | ||
| علی آتشسوز1؛ پریناز رحمانی* 2 | ||
| 1استادیار گروه مدیریت، دانشکده ادبیات و علوم انسانی، واحد مهاباد، دانشگاه آزاد اسلامی، مهاباد، ایران | ||
| 2دانشآموخته کارشناسیارشد، گروه مدیریت صنعتی دانشکده مدیریت و حسابداری، دانشگاه علامه طباطبائی.، تهران، ایران | ||
| چکیده | ||
| در جهان امروز، فناوری اطلاعات، نقش اساسی در بازاریابی ایفا میکند. گسترش فناوری اطلاعات و استفاده از ابزارها، موجب بسط اطلاعات و دسترسی آسان و کمهزینه مصرفکنندگان به کالا و خدمات مختلف در بستر فضای مجازی میشود و زمینه تبادل سریع کالا و خدمات را میسر میسازد. یکی از فناوریهایی که امروزه در بازاریابی بهصورت گسترده موردتوجه قرارگرفته است، واقعیت افزوده میباشد. بر همین اساس، مطالعهی حاضر به بررسی نقش برنامههای واقعیت افزوده موبایل بر استفاده مداوم و قصد خرید توسط مصرفکننده با استفاده از مدلسازی معادلات ساختاری پرداخته است. جامعه آماری پژوهش مشتریان فروشگاه اینترنتی دیجیکالا بوده که تعداد 307 نفر بهعنوان نمونه آماری انتخاب گردید. ابزار گردآوری اطلاعات پرسشنامه بوده و دادهها با استفاده از نرمافزار SmartPLS تحلیل شدند. یافتهها نشان داد که حضور مجازی، ارزش تجربی و مزایای خرید تأثیر مثبتی بر نگرش نسبت به برنامه واقعیت افزوده موبایل دارند. همچنین ارزش درک شده و نگرش نسبت به کاربرد واقعیت افزوده موبایل تأثیر مثبتی بر رضایت مصرفکننده دارند. درنهایت، رضایت و ارزش درک شده تأثیر مثبتی بر قصد استفاده مداوم و قصد خرید دارند. نتایج تحقیق بیانگر لزوم تمرکز بیشتر طرحهای بازاریابی بر برنامههای واقعیت افزوده موبایل به دلیل نقش آن در ترغیب مشتریان به خرید بیشتر است. | ||
| کلیدواژهها | ||
| واقعیت افزوده موبایل؛ استفاده مداوم؛ قصد خرید؛ مصرفکننده | ||
| مراجع | ||
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پورفرج، علیرضا، عیسی زاده روشن، یوسف و چراغی، کبری. (1387). فناوری اطلاعات و ارتباطات، صنعت گردشگری، رشد اقتصادی. اقتصاد و تجارت نوین، 4(13)، 46-66. SID. https://sid.ir/paper/118615/fa
ترکستانی، محمد صالح؛ مفاخری، فهیمه؛ حقیقت فاطمه. (1395). تأثیر رضایت و اعتماد بر وفاداری الکترونیک و خرید آنلاین محصولات گردشگری.
https://doi.org/10.22054/tms.2016.5731
ساعدی، طاهره؛ خرازی آذر، رها (زهرا)؛ مظفری، افسانه. (1398). کاربرد فناوری واقعیت افزوده در تبلیغات و بازاریابی، مدیریت فرهنگی،, 13 (44)، 101-112.
https://jcm.srbiau.ac.ir/article_15613.html
علیخانی، پرستو؛ رضایی زاده، مرتضی؛ حاجی زین العابدینی، محسن؛ وحیدی اصل، مجتبی. (1397). شناسایی ابعاد تأثیرگذاری فناوری واقعیت افزوده بر خدمات کتابخانهای. پژوهشنامه کتابداری و اطلاع رسانی، 8 (2)، 370-355.
https://doi.org/10.22067/riis.v0i0.64249
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References [In Persian]
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استناد به این مقاله: آتش سوز، علی.، رحمانی، پریناز. (1402). نقش برنامههای واقعیت افزوده موبایل بر استفاده مداوم و قصد خرید توسط مصرفکننده، مطالعات مدیریت کسب وکار هوشمند، 11(43)، 1-29.
DOI: 10.22054/IMS.2023.66467.2137
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