Investigating the Relationship between Librarians' Personal Knowledge Management and Manpower Productivity (Case Study: Public Libraries of Khuzestan Province)

Khodravan, Hassan; Biranvand, Ali; Rajabzadeh, Armin; Darabi, Mehrnoosh

doi:10.22054/jks.2022.65367.1484

Journals List

The Journal of Public Service Management Studies Achieves a "Grade B" Rating in the 2023 Evaluation

Official Announcement of the "Guidelines for the Responsible Use of Artificial Intelligence in Research"

Achieving the "A" rank for the "Shi'a Comparative Theology" biannual journal in the 1403 (2024/2025) assessment

New Policy for Use of Artificial Intelligence in Publications of Allameh Tabataba'i University Announced

Obtaining a ranking by the journal of education leadership research from the Ministry of Science, Research and Technology

Obtaining the "A" rating by the Quranic Knowledge Research Journal from the Ministry of Science, Research and Technology

Consultative meeting of officials of scientific journals of Allameh Tabatabai University

The scientific evaluation results of the journals of Allameh Tabataba'i University in the year 1401; 18 titles succeeded in obtaining an "A" rank.

	Investigating the Relationship between Librarians' Personal Knowledge Management and Manpower Productivity (Case Study: Public Libraries of Khuzestan Province)
فصلنامه بازیابی دانش و نظام‌های معنایی
Article 4, Volume 10, Issue 37, December 2023, Pages 113-154 PDF (1.22 M)
Document Type: Research Paper
DOI: 10.22054/jks.2022.65367.1484
Authors
Hassan Khodravan¹; Ali Biranvand^* ²; Armin Rajabzadeh³; Mehrnoosh Darabi⁴
¹Assistant Professor, Department of Theology and Islamic Studies, Payam-e Noor University, Iran.
²Associate Professor, Department of Knowledge and Information Science, Payam-e Noor University, Iran.
³Assistant Professor, Department of Business Management and Information Technology Management, Payam-e Noor University, Iran.
⁴Master of Knowledge and Information Science, Payam-e Noor University, Iran.
Abstract
Introduction Personal knowledge management (PKM) discusses self-efficacy and making people more valuable to the organization, thus creating more value for each employee. Public libraries are one of the service organizations in the society. The application of knowledge management strategies in a knowledge-based institution such as a public library, which is engaged in the supply of knowledge, has a double importance. The use of knowledge management (KM) helps knowledge-based organizations such as libraries to turn the knowledge in organizations into a permanent resource. Investigating the PKM of public library employees can lead to more productivity of employees. Accordingly, the present study investigates the relationship between the PKM of public library librarians and the productivity of human resources in these libraries. Literature Review A review of the conducted research shows that one of the influencing factors on employee productivity is PKM. An operational definition of participation in PKM is that PKM is an individual's perception of knowledge that involves the degree of participation in the organization's knowledge management (OKM) activities (Tseng and Fan, 2011). PKM ensures that people acquire, create, and share knowledge, and by influencing the KM architecture, it improves decision-making, efficiency, and productivity. (Butt; Nawa; Hussain; Sousa; Wang; Sumbal, Muhammad Saleem & Shujahat, 2019; Shujahat; Razzaq; Wang; & Durst, 2019). There is a positive relationship between KM and employee productivity. In other words, productivity is a direct result of KM (Shoujahat et al., 2019). Hence, PKM participation, as an aspect or a micro-component of KM, should affect productivity (But et al., 2019). Methodology The type of research is descriptive-analytical based on the basic purpose and method of data collection. The statistical population of this study includes all employees of public libraries in Khuzestan province in 2020 (378 people) who were selected as a statistical sample of the research by simple random sampling method and with the help of Cochran's table. To collect data, Mahmoudi and Bagheri’s questionnaire (2013) in the field of personal knowledge management and Hershey and Goldsmith’s questionnaire (1980) in the field of human resource productivity have been used. In this study, a one-sample t-test to determine the significance of differences between variables, a Pearson correlation test to examine the presence or absence of a relationship between two variables, and a two-sample independent t-test and variance test in SPSS software 24 have been used. Results Considering the effect of KM on organizational performance, librarians manage their learning and increase information literacy and continuous learning in order to maintain their position and the organization. The results of this research showed that the librarians of the public libraries of Khuzestan province in all aspects of PKM (self-learning evaluation, self-learning management, information literacy, Exploration skills, Network of knowledge assistants, knowledge awareness, perception skills, creative skills, collaborative skills, interest ‌variation and personal knowledge management) are at an optimal level. The feeling of wanting to grow and progress in the workplace leads employees to self-learning, self-evaluation and adaptation to the work environment. In this regard, the results obtained regarding the variable of productivity of human resources of librarians show that the dimensions of ability, feedback, credibility, and adaptability, related to the variable of productivity of human resources are at a favorable level. Other dimensions such as understanding and recognition, organizational support, and motivation are not at a favorable level. Investigating the relationship between human resource productivity and PKM of public library librarians in Khuzestan province, the results show that the dimensions of ability, understanding and recognition, and adaptability have a positive and significant relationship with PKM. However, other dimensions such as organizational support, motivation, feedback, and credit are not related to PKM. Also, there is a positive and significant relationship between the dimensions of PKM and human resource productivity, only in the dimensions of skill and exploration, knowledge awareness, and collaborative skill. In other dimensions, there is no relationship between these two variables. Discussion Based on the results of this research, PKM plays a significant role in the productivity of human resources in public libraries. Considering the effect of KM on the productivity of the organizational force, librarians should try to manage their learning and increase information literacy and continuous learning in order to maintain their position and the organization. The present research was conducted for the first time among the employees of public libraries in Khuzestan province.
Keywords
Knowledge Management; Personal Knowledge Management; Manpower Productivity; Public Libraries

References
Bolisani, E. & Bratianu, C. (2018). The Elusive Definition of Knowledge. In E. Bolisani & C. Bratianu (eds.), Emergent Knowledge Strategies: Strategic Thinking in Knowledge Management, chapter 1, 1-22. Springer. https://doi.org/10.1007/978-3-319-60657-6_1 Butt, M. A., Nawaz, F., Hussain, S., Sousa, M. J., Wang, M., Sumbal, M. S. & Shujahat, M. (2019). Individual knowledge management engagement, knowledge-worker productivity, and innovation performance in knowledge-based organizations: the implications for knowledge processes and knowledge-based systems. Computational and Mathematical Organization Theory, 25(3), 336-356. https://doi.org/10.1007/s10588-018-9270-z Cheong, K. F. (2011). The roles and values of personal knowledge management. Southern Cross University. Retrieved from https://scu.esploro.exlibrisgroup.com/discovery/fulldisplay/alma991012822290602368/61SCU_INST:ResearchRepository Darvish, H., Ahmadnia, H. & Qryshyan, S. A. (2013). Studying the Personal Knowledge Management Profile: a Case Study at Payame Noor University. Economic Insights-Trends & Challenges, 65(4), 1-12. Drucker, P. F. (1999). Knowledge-Worker Productivity: The Biggest Challenge. California Management Review, 41(2), 79-94. https://doi.org/10.2307/41165987 Fernandez, R. (2013). The factors determining knowledge worker productivity within the Irish IT Industry. Dublin Business School. Retrieved from https://esource.dbs.ie/handle/10788/1753 Frand, J. & Hixson, C. (1998). Personal Knowledge Management : Who? What? Why? When? Where? How? Former USFSP Scholars. 246 Retrieved from http://digital.usfsp.edu/former-pub/246 Hakkak, M., Nazarpoori, A., Mousavi, S. N. & Ghodsi, M. (2015). Investigating the effects of emotional intelligence on social-mental factors of human resource productivity. Revista de Psicología del Trabajo y de las Organizaciones, 31(3), 129-134. https://doi.org/10.1016/j.rpto.2015.06.005 Higgison, S., Gill, L., Greenfield, P., Macaulay, K. & Ridley, M. (2004). YOUR SAY: LINKING INTERNAL FUNCTIONS WITH KM: about the relationships between knowledge management, internal communications and human resources. KNOWLEDGE MANAGEMENT-LONDON, 7(6), 10–12. Higgison, S. (2004). Your say: personal knowledge management. KNOWLEDGE MANAGEMENT-LONDON-, 7(7), 11–12. Iranzadeh, S. & Pakdelbona, M. (2014). Investigating the role of knowledge management implementation in labor productivity in Islamic Azad University Tabriz Branch. PRODUCTIVITY MANAGEMENT (BEYOND MANAGEMENT), 7(28), 51-74. Retrieved from https://www.sid.ir/en/journal/ViewPaper.aspx?id= 477900 Jarche, H. (2010). Personal knowledge management: Working and learning smarter. Information Outlook, 14(6), 13–15. Jarrahi, M. H., Philips, G., Sutherland, W., Sawyer, S. & Erickson, I. (2019). Personalization of knowledge, personal knowledge ecology, and digital nomadism. Journal of the Association for Information Science and Technology, 70(4), 313–324. Jefferson, T. L. (2006). Taking it personally: personal knowledge management. VINE. https://doi.org/10.1108/03055720610667345 Jones, R. (2009). Personal knowledge management through communicating. Online Information Review, 33(2), 225-236. https://doi.org/10.1108/14684520910951186 Jones, W. (2016). No knowledge but through information. Personal knowledge management: individual, organizational and social perspectives, 165–188. Khademizadeh, Sh., Abdolahi, F. & Bigdeli, Zahed. (2019). The Study of Personal Knowledge Management Status of Shahid Chamran University (of Ahvaz) Staff. Journal of Academic librarianship and Information Research, 53(1), 1-1. https://doi.org/10.22059/jlib.2019.‌252628.1301 Kianto, A., Shujahat, M., Hussain, S., Nawaz, F. & Ali, M. (2019). The impact of knowledge management on knowledge worker productivity. Baltic Journal of Management, 14(1) https://doi.org/10.1108/BJM-12-2017-0404 Kiessling, T. S., Richey, R. G., Meng, J. & Dabic, M. (2009). Exploring knowledge management to organizational performance outcomes in a transitional economy. Journal of World Business, 44(4), 421-433. https://doi.org/10.1016/j.jwb.2008.11.006 Liebowitz, J. & Paliszkiewicz, J. (2019). The next generation of knowledge management: Implications for LIS educators and professionals. Online Journal of Applied Knowledge Management (OJAKM), 7(2), 16-28. https://doi.org/https://doi.org/10.36965‌/OJAKM‌.2019.‌7(2)16-28 Martin, J. (2008). Personal knowledge management: the basis of corporate and institutional knowledge management. Managing Knowledge: Case Studies in Innovation, 6. Martin, J. (2011). Personal Knowledge Managemen, the Basic of Corporate and institutional knowledgement. Nonaka, I. (1994). A Dynamic Theory of Organizational Knowledge Creation. Organization Science. https://doi.org/10.1287/orsc.5.1.14 Nonaka, I. & Takeuchi, H. (1997). A new organizational structure. Knowledge in Organisations, 99–133. Novakovic, D. (2020). Knowledge management inside of a small organization: case study on knowledge sharing in product-based company. Retrieved from https://run.unl.pt/handle/10362/97479 Pauleen, D. (2009). Personal knowledge management: Putting the “person” back into the knowledge equation. Online Information Review. https://doi.org/10.1108/14684520910951177 Schoenherr, T., Griffith, D. A. & Chandra, A. (2014). Knowledge management in supply chains: The role of explicit and tacit knowledge. Journal of Business Logistics, 35(2), 121–135. Shujahat, M., Sousa, M. J., Hussain, S., Nawaz, F., Wang, M, & Umer, M. (2019). Translating the impact of knowledge management processes into knowledge-based innovation: The neglected and mediating role of knowledge-worker productivity. Journal of Business Research, 94, 442-450. https://doi.org/10.1016/j.jbusres.2017.11.001 Tseng, F. Ch. & Fan, Y. J. (2011). Exploring the Influence of Organizational Ethical Climate on Knowledge Management. Journal of Business Ethics, 101(2), 325-342. https://doi.org/10.1007/s10551-010-0725-5 Turriago-Hoyos, A., Thoene, U. & Arjoon, S. (2016). Knowledge Workers and Virtues in Peter Drucker’s Management Theory. SAGE Open, 6(1), 2158244016639631. https://doi.org/‌10.1177/2158244016639631 Volkel, M. & Abecker, A. (2008). Cost-Benefit Analysis for the Design of Personal Knowledge Management Systems. ICEIS, 2. Wiggins, B. (2013). Personal Knowledge Management, David J. Pauleen, GE Gorman (Eds.), Gower Publishing, Farnham (2011), 269 pp., Price:\pounds 70, ISBN: 978-0-566-08892-6. International Journal of Information Management, 33(2), 416–417. Wright, M. (2018). Knowledge Worker Mobility in Context: Pushing the Boundaries of Theory and Methods. Journal of Management Studies, 55(1), 1-26. https://doi.org/10.1111/joms.12316. References [In Persian] Abdulahi, F. (2017). Examining the level of employees of Shahid Chamran University of Ahvaz having personal knowledge management skills based on the model of Avery et al. (2001). Master's thesis, Shahid Chamran University of Ahvaz, Ahvaz. [In Persian] Ebrahimi, N. (2015). Investigating the status of personal knowledge management of faculty members of Ahvaz Jundishapur University of Medical Sciences based on the Newman and Conrad model. Master's thesis, Faculty of Educational Sciences and Psychology, Shahid Chamran University of Ahvaz. [In Persian] Golchin Nejad, Sh. (2016). Investigating the relationship between the components of personal knowledge management and job capability from the point of view of the librarians of university libraries in Ahvaz. Master's thesis, Faculty of Educational Sciences and Psychology, Shahid Chamran University of Ahvaz. [In Persian] Heydari, N. (2018). Investigating the impact of knowledge management on human resource productivity with regard to the mediating role of organizational commitment (a case study of a state-owned knowledge company). Master's Thesis, Payam Noor University, Tehran Province, Payam Noor Center, West Tehran. ‎[In Persian] Henry, H., Chian, H. K., Rezaiyan, A. & Ehsani, M. (2006). The relationship between motivation and productivity of human resources in the physical education organization of the Islamic Republic of Iran. movement, (27). [In Persian] Hersey, H. & Goldsmith, M. (1980).A situational approach to performance planning. Training and Development Journal, Madison, 34 (11), 38. Jamali, Z., Givi, A. & Nowrouzi, A. (2018). Analyzing the dimensions of personal knowledge management and analyzing its mediating role in the effect of psychological characteristics on organizational competencies in information and knowledge services. Journal of Library and Information Science, 9(1), 85–106. [In Persian] Moghadasi, Kh. (2014). Investigating the relationship between faculty members' personal knowledge management skills and the quality of their educational performance from the perspective of Shiraz University Faculty of Science Master's students. Master's Thesis, Faculty of Educational Sciences and Psychology, Shiraz University. ‎[In Persian] Pabakhsh, Zh. (2016). Examining the extent to which faculty members of Shahid Chamran University of Ahvaz have personal knowledge management skills based on Cheong and Tsui's PKM2.0 model. Master's thesis, Shahid Chamran University of Ahvaz, Ahvaz. [In Persian] Rahmani, M. N., Mohammadi, M., Naseri Jahormi, R. & Rahmani, H. (2014). Investigating the relationship between the perception of organizational support and the personal knowledge management skills of faculty members of the Faculty of Humanities, Islamic Azad University, Bandar Abbas Branch. Educational Leadership and Management Quarterly, 8(2), 27-47. ‎[In Persian] Rouhbakhsh, H. (2015). Description and analysis of personal knowledge management skills among employees of Ferdowsi University of Mashhad. Master's thesis, Faculty of Educational Sciences and Psychology, Ferdowsi University of Mashhad. [In Persian]‌ Taghipour, M., Mahboobi, M., Nikoeifar, A. & Mowloodi, E. S. (2015). Analysing the effects of physical conditions of the workplace on employee’s productivity (including case study). International Journal of Environmental Protection and Policy, 3(4), 111-119. [In Persian]
Statistics Article View: 929 PDF Download: 426

Related Links

News

Investigating the Relationship between Librarians' Personal Knowledge Management and Manpower Productivity (Case Study: Public Libraries of Khuzestan Province)