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اسمعیل زاده, پدرام, کزازی, ابولفضل, امیری, مقصود, بامداد صوفی, جهانیار. (1405). ارائه چارچوب انطباقی نظری برای همسویی راهبردی و بلوغ مدیریت کیفیت در سازمانهای صنعتی. سامانه مدیریت نشریات علمی, 24(80), 87-148. doi: 10.22054/jims.2025.85557.2974
پدرام اسمعیل زاده; ابولفضل کزازی; مقصود امیری; جهانیار بامداد صوفی. "ارائه چارچوب انطباقی نظری برای همسویی راهبردی و بلوغ مدیریت کیفیت در سازمانهای صنعتی". سامانه مدیریت نشریات علمی, 24, 80, 1405, 87-148. doi: 10.22054/jims.2025.85557.2974
اسمعیل زاده, پدرام, کزازی, ابولفضل, امیری, مقصود, بامداد صوفی, جهانیار. (1405). 'ارائه چارچوب انطباقی نظری برای همسویی راهبردی و بلوغ مدیریت کیفیت در سازمانهای صنعتی', سامانه مدیریت نشریات علمی, 24(80), pp. 87-148. doi: 10.22054/jims.2025.85557.2974
اسمعیل زاده, پدرام, کزازی, ابولفضل, امیری, مقصود, بامداد صوفی, جهانیار. ارائه چارچوب انطباقی نظری برای همسویی راهبردی و بلوغ مدیریت کیفیت در سازمانهای صنعتی. سامانه مدیریت نشریات علمی, 1405; 24(80): 87-148. doi: 10.22054/jims.2025.85557.2974

ارائه چارچوب انطباقی نظری برای همسویی راهبردی و بلوغ مدیریت کیفیت در سازمانهای صنعتی

مطالعات مدیریت صنعتی
مقاله 3، دوره 24، شماره 80، فروردین 1405، صفحه 87-148    اصل مقاله (1.73 M)
نوع مقاله: مقاله پژوهشی
شناسه دیجیتال (DOI): 10.22054/jims.2025.85557.2974
نویسندگان
پدرام اسمعیل زاده؛ ابولفضل کزازی* ؛ مقصود امیری؛ جهانیار بامداد صوفی
گروه مدیریت صنعتی ، دانشکده مدیریت و حسابداری، دانشگاه علامه طباطبایی، تهران، ایران
چکیده
با وجود اهمیت حیاتی همسویی راهبردی در افزایش رقابت‌پذیری سازمانی و نقش بلوغ مدیریت کیفیت در دستیابی به تعالی عملیاتی، فقدان چارچوبی نظام‌مند برای تلفیق این دو مفهوم به عنوان یک شکاف دانشی محسوس در ادبیات موضوع شناسایی شده است. این پژوهش در پی پاسخ به این پرسش اساسی است که چگونه می‌توان میان ابعاد همسویی راهبردی و سطوح بلوغ مدیریت کیفیت انطباق نظام‌مند برقرار نمود.
این مطالعه با به کارگیری روش مرور نظام‌مند ادبیات و تحلیل مضمون انجام شده است. جامعه مطالعاتی شامل 843 سند علمی بوده که پس از اعمال معیارهای غربالگری، 47 مقاله برای تحلیل نهایی انتخاب شدند. فرآیند کدگذاری و تحلیل داده‌ها انجام پذیرفت.
مهم‌ترین دستاورد این پژوهش، ارائه جدول انطباقی ابعاد همسویی راهبردی و بلوغ مدیریت کیفیت است. این چارچوب، روابط متقابل شش بعد اصلی همسویی راهبردی شامل شایستگی‌های منابع انسانی، حاکمیت، ارزش، ارتباطات، مشارکت ذی‌نفعان و دامنه مدیریت را با ابعاد بلوغ مدیریت کیفیت شامل بافت سازمان، رهبری، مدیریت فرایند، مدیریت منابع، تحلیل و ارزیابی عملکرد و بهبود، یادگیری و نوآوری را نشان می‌دهد.
مشارکت نظری این تحقیق، در ارائه چارچوبی یکپارچه برای درک مکانیسم‌های تعامل میان همسویی راهبردی و بلوغ مدیریت کیفیت تجلی یافته است. از منظر عملی، جدول انطباقی طراحی شده، ابزاری تشخیصی در اختیار مدیران قرار می‌دهد که امکان ارزیابی وضعیت موجود و تدوین راهبردهای ارتقای همزمان بلوغ کیفیت و همسویی راهبردی را فراهم می‌آورد. این مهم علاوه بر ترویج تغییر نگرش موجود مدیران، امکان استفاده از بسترهای متعارف موجود در راستای تعامل بیشتر بین این دو حوزه را فراهم می‌آورد.
کلیدواژه‌ها
بلوغ مدیریت کیفیت؛ مدل انطباق؛ همسویی راهبردی
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