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Designing a Public Policy Dashboard for Smart Governance: A Systematic Review | ||
| مطالعات مدیریت کسب و کار هوشمند | ||
| دوره 15، شماره 55، اردیبهشت 1405، صفحه 1-27 اصل مقاله (1.03 M) | ||
| نوع مقاله: مقاله پژوهشی | ||
| شناسه دیجیتال (DOI): 10.22054/ims.2026.21006 | ||
| چکیده | ||
| A dashboard, as a visual display, plays an effective role in enhancing knowledge and information sharing across various domains. The use of dashboards in the field of policy, equipped with modern data-driven technologies and aligned with the expansion of e-government, creates a platform for achieving smart governance, enabling progress toward transparency, accountability, forward-looking decision-making, and greater participation. In smart cities, participation often occurs through dedicated participation platforms, such as dashboards, through which citizens can vote, discuss, and brainstorm ideas. The aim of the present research is to provide a framework for designing a dashboard in public policy-making to realize smart governance. To this end, through a review conducted in the Scopus and Web of Science databases, 40 articles published between 2012 and 2025 focusing on dashboard design were selected and qualitatively analyzed. In this study, the design of managerial dashboards in various domains was observed, and subsequently, considering the multitude of features and approaches used, the design of dashboards in public policy-making was addressed from a broader perspective. The research findings, using a thematic analysis approach based on the Brown and Clarke (2006) framework, revealed that for designing smart public policy-making dashboards, 55 sub-themes could be categorized into 6 main themes. The main themes are: needs assessment, intelligent data collection and management, spectacularization, intelligent data analysis, technical capabilities, and smart evaluation and support. Keywords: Smart Governance, Smart Policymaking, Smart Policy Dashboard, Data-Driven Governance, Information Visualization. | ||
| کلیدواژهها | ||
| Keywords: Smart Governance؛ Smart Policymaking؛ Smart Policy Dashboard؛ Data-Driven Governance؛ Information Visualization | ||
| مراجع | ||
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