دانشگاه علامه طباطبایی

  اخبار و اعلانات

 آمار

تعداد نشریات60
تعداد شماره‌ها2,089
تعداد مقالات16,793
تعداد مشاهده مقاله45,986,183
تعداد دریافت فایل اصل مقاله25,754,637
دهقانی زاده, مرضیه, شجاعی فرد, علی, زارعی پیزادانی, سجاد. (1402). تحلیل تأثیر رهبری تحول‌گرا بر رفتار شهروندی سازمانی؛ با توجه به نقش هویت‌یابی سازمانی، تعلق خاطرکاری، توانمندسازی روانشناختی و شخصیت کنشگرا. سامانه مدیریت نشریات علمی, 32(107), 229-285. doi: 10.22054/jmsd.2023.69307.4193
مرضیه دهقانی زاده; علی شجاعی فرد; سجاد زارعی پیزادانی. "تحلیل تأثیر رهبری تحول‌گرا بر رفتار شهروندی سازمانی؛ با توجه به نقش هویت‌یابی سازمانی، تعلق خاطرکاری، توانمندسازی روانشناختی و شخصیت کنشگرا". سامانه مدیریت نشریات علمی, 32, 107, 1402, 229-285. doi: 10.22054/jmsd.2023.69307.4193
دهقانی زاده, مرضیه, شجاعی فرد, علی, زارعی پیزادانی, سجاد. (1402). 'تحلیل تأثیر رهبری تحول‌گرا بر رفتار شهروندی سازمانی؛ با توجه به نقش هویت‌یابی سازمانی، تعلق خاطرکاری، توانمندسازی روانشناختی و شخصیت کنشگرا', سامانه مدیریت نشریات علمی, 32(107), pp. 229-285. doi: 10.22054/jmsd.2023.69307.4193
دهقانی زاده, مرضیه, شجاعی فرد, علی, زارعی پیزادانی, سجاد. تحلیل تأثیر رهبری تحول‌گرا بر رفتار شهروندی سازمانی؛ با توجه به نقش هویت‌یابی سازمانی، تعلق خاطرکاری، توانمندسازی روانشناختی و شخصیت کنشگرا. سامانه مدیریت نشریات علمی, 1402; 32(107): 229-285. doi: 10.22054/jmsd.2023.69307.4193

تحلیل تأثیر رهبری تحول‌گرا بر رفتار شهروندی سازمانی؛ با توجه به نقش هویت‌یابی سازمانی، تعلق خاطرکاری، توانمندسازی روانشناختی و شخصیت کنشگرا

مطالعات مدیریت بهبود و تحول
مقاله 8، دوره 32، شماره 107، فروردین 1402، صفحه 229-285    اصل مقاله (1.62 M)
نوع مقاله: مقاله پژوهشی
شناسه دیجیتال (DOI): 10.22054/jmsd.2023.69307.4193
نویسندگان
مرضیه دهقانی زاده* 1؛ علی شجاعی فرد2؛ سجاد زارعی پیزادانی3
1استادیار، گروه مدیریت، دانشگاه پیام‌نور، تهران، ایران
2دانشیار گروه مدیریت، دانشگاه پیام نور، تهران، ایران.
3کارشناس ارشد مدیریت کسب و کار ، دانشگاه پیام نور، تهران، ایران.
چکیده
هدف پژوهش حاضر، بررسی تأثیر رهبری تحول‌گرا بر رفتار شهروندی سازمانی؛ با توجه به نقش هویت یابی، تعلق خاطر کاری، توانمند سازی روانشناختی و شخصیت کنشگرا است. جامعه آماری این پژوهش، کلیه کارکنان سازمان جهاد کشاورزی استان اصفهان هست که با فرمول کوکران، نمونه 162 نفری انتخاب شد. روش پژوهش حاضر، توصیفی - پیمایشی بوده و ابزار گردآوری اطلاعات، پرسشنامه‌های استاندارد بوده که روایی آن براساس تحلیل عاملی تاییدی و پایایی آن با روش آلفای کرونباخ و پایایی ترکیبی بررسی شد. نتایج پژوهش، نشان داد که رهبری تحول‌گرا تاثیر مثبت و معناداری بر هویت‌یابی سازمانی، تعلق خاطر کاری کارکنان و توانمندسازی روانشناختی دارد، از این رو هر چند رهبری تحول‌گرا به طور مستقیم بر رفتار شهروندی سازمانی تاثیر معناداری نداشت؛ ولی با وجود متغیرهای میانجی هویت‌یابی سازمانی، تعلق خاطر کاری کارکنان و توانمندسازی روانشناختی این تاثیر معنادار شد. همچنین تاثیر هویت‌یابی سازمانی، تعلق خاطر کاری کارکنان و توانمندسازی روانشناختی بر رفتار شهروندی سازمانی مثبت و معنادار شد و شخصیت کنشگرا نیز در تاثیر بین رهبری تحول‌گرا بر تعلق خاطر کاری کارکنان و هویت یابی سازمانی نقش تعدیل‌گر را ایفا کرد و موجب تقویت این دو رابطه شد.
کلیدواژه‌ها
رهبری تحول‌گرا؛ هویت‌یابی سازمانی؛ تعلق خاطر کاری؛ توانمندسازی روانشناختی؛ شخصیت کنشگرا؛ رفتار شهروندی سازمانی
مراجع
  1. Achmadi, H., Antonio, . F., Pramono, . R., Bernarto, . I. & Purwanto, . A. (2020). Identification of The Positive and Negative Emotions that Appeared among High School Students When Selecting University at Jakarta and Surrounding Area. Systematic Reviews in Pharmacy, 11(9), 759-766.
  2. Afsar, B., Masood, M., & Umrani, W. A. (2019). The role of job crafting and knowledge sharing on the effect of transformational leadership on innovative work behavior. Personnel Review, 48(5), 1186-1208.
  3. Agbejule, A., Rapo, J., & Saarikoski, L. (2021). Vertical and horizontal trust and team learning: the role of organizational climate. International Journal of Managing Projects in Business, 14(7), 1425-1443
  4. Akgunduz, Y., Alkan, C., & Gök, Ö. A. (2018). Perceived organizational support, employee creativity and proactive personality: The mediating effect of meaning of work. Journal of Hospitality and Tourism Management, 34(1), 105-114.
  5. Alhashedi, A. A. A., Bardai, B., Al-Dubai, M. M. M., & Alaghbari, M. A. (2021). Organizational citizenship behavior role in mediating the effect of transformational leadership on organizational performance in gold industry of Saudi Arabia. Business: Theory and Practice, 22(1), 39-54.
  6. Al-Khaldi, M. H. M., Irtemah, H. J. A., & Alhawari, S. F. (2020). The Impact of Transformational Leadership on Organizational Identification in Kuwaiti Islamic Banks. Modern Applied Science, 14(7), 111- 119.
  7. Allen, N.J., Meyer, J.P., (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. J. Occup. Psychol. 63(1), 1–18.
  8. Althnayan, S., Alarifi, A., Bajaba, S., & Alsabban, A. (2022). Linking environmental transformational leadership, environmental organizational citizenship behavior, and organizational sustainability performance: A moderated mediation model. Sustainability, 14(14), 8779- 8797.
  9. Ardi, A., Djati, S. P., Bernarto, I., Sudibjo, N., Yulianeu, A., Nanda, H. A., & Nanda, K. A. (2020). The Relationship Between Digital Transformational Leadership Styles and Knowledge-Based Empowering Interaction for Increasing Organisational Innovativeness. International Journal of Innovation, Creativity and Change, 11(3), 259–277.
  10. Arokiasamy, A., & Tat, H. (2020). Exploring the influence of transformational leadership on work engagement and workplace spirituality of academic employees in the private higher education institutions in Malaysia. Management Science Letters, 10(4), 855-864.
  11. Ashforth, B.E., & Mael, F. (1989). Social identity theory and the organization. Manage. Rev. 14(1), 20–39.
  12. Avolio, B. J., Bass, B. M., & Jung, D. I. (1999). Re‐examining the components of transformational and transactional leadership using the Multifactor Leadership. Journal of occupational and organizational psychology, 72(4), 441-462.
  13. Avolio, B. J., Zhu, W., Koh, W., & Bhatia, P. (2004). Transformational leadership and organizational commitment: Mediating role of psychological empowerment and moderating role of structural distance. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 25(8), 951-968.
  14. Babcock-Roberson, M.E., Strickland, O.J.(2010). The relationship between charismatic leadership, work engagement, and organizational citizenship behaviors. Psychol. 144(3), 313–326.
  15. Bakker, A.B., Demerouti, E. (2008). Towards a model of work engagement. Career Dev. Int. 13(3), 209–223.
  16. Bakker, A.B., Tims, M., Derks, D., (2012). Proactive personality and job performance: the role of job crafting and work engagement. Relat. 65(10), 1359–1378.
  17. Bandura, A. (1986). Social foundations of thought and action: A social cognitive theory. Englewood Cliffs, NJ: Prentice-Hall.
  18. Bandura, A. (1986). Social foundations of thought and action. Englewood Cliffs, NJ, 23-28.
  19. Barbuto, J. E., & Burbach, M. E. (2006). The emotional intelligence of transformational leaders: A field study of elected officials. The Journal of social psychology, 146(1), 51-64.
  20. Bass, B. M. (1985). Leadership: Good, better, best. Organizational dynamics, 13(3), 26-40.
  21. Bass, B.M. (1990). From transactional to transformational leadership: learning to share the vision. Organizational dynamics. 18(3), 19–31.
  22. Bass, B. M., & Avolio, B. J. (1994). Improving organizational effectiveness through transformational leadership. Thousand Oaks, CA: Sage
  23. Bass, B. M., & Avolio, B. J. (1997). Full range of leadership: Manual for the Multi-factor Leadership Questionnaire. Palto Alto, CA: Mind Garden.
  24. Bateman, T.S., & Crant, J.M. (1993). The proactive component of organizational behavior: a measure and correlates. J. Organizational Behavior. 14(2), 103–118.
  25. Bergeron, D. M., Schroeder, T. D., & Martinez, H. A. (2014). Proactive personality at work: Seeing more to do and doing more?. Journal of Business and Psychology, 29(1), 71-86.
  26. Bosak, J., Dawson, J., Flood, P., & Peccei, R., (2017). “Employee involvement in climate and climate strength,” J. Organ. Eff. People Perform., 4(1), 18–38.
  27. Bose, S., Patnaik, B., & Mohanty, S. (2021). The mediating role of psychological empowerment in the relationship between transformational leadership and organizational identification of employees. The Journal of Applied Behavioral Science, 57(4), 490-510.
  28. Breevaart, K., Bakker, A., Hetland, J., Demerouti, E., Olsen, O. K., & Espevik, R. (2014). Daily transactional and transformational leadership and daily employee engagement. Journal of occupational and organizational psychology, 87(1), 138-157.
  29. Buil, I., Martínez, E., & Matute, J. (2019). Transformational leadership and employee performance: The role of identification, engagement and proactive personality. International Journal of Hospitality Management, 77(1), 64-75.
  30. Chiang, C. F., & Hsieh, T. S. (2012). The impacts of perceived organizational support and psychological empowerment on job performance: The mediating effects of organizational citizenship behavior. International journal of hospitality management, 31(1), 180-190.
  31. Chua, J., & Ayoko, O. B. (2021). Employees’ self-determined motivation, transformational leadership and work engagement. Journal of Management & Organization, 27(3), 523-543.
  32. Conger, J.A., Kanungo, R.N., (1988). The empowerment process: integrating theory and practice. The Academy of Management Review, 13(3), 471–482.
  33. Crant, J. M., & Bateman, T. S. (2000). Charismatic leadership viewed from above: The impact of proactive personality. Journal of organizational Behavior, 21(1), 63-75.
  34. Deluga, R. J. (1998). American presidential proactivity, charismatic leadership, and rated performance. The Leadership Quarterly, 9(3), 265-291.
  35. Dikkers, J.S., Jansen, P.G., de Lange, A.H., Vinkenburg, C.J., Kooij, D., (2010). Proactivity, job characteristics, and engagement: a longitudinal study. Career Development International. 15(1), 59–77.
  36. Dutton, J.E., Dukerich, J.M., Harquail, C.V., (1994). Organizational images and member identification. Administrative science quarterly, 39(2), 239–263.
  37. Eisenberger, R., Fasolo, P., Davis-LaMastro, V.(1990). Perceived organizational support and employee diligence, commitment, and innovation. Journal of Applied Psychology, 75 (1), 51–59.
  38. Fuller Jr, B., & Marler, L. E. (2009). Change driven by nature: A meta-analytic review of the proactive personality literature. Journal of vocational behavior, 75(3), 329-345.
  39. Gammoh, B. S., Mallin, M. L., & Pullins, E. B. (2021). Dual foci of identification: the role of salesperson brand and organizational identification in driving brand performance. Journal of Product & Brand Management, 30(6), 866-882
  40. Ghadi, M. Y., Fernando, M., & Caputi, P. (2013). Transformational leadership and work engagement: The mediating effect of meaning in work. Leadership & Organization Development Journal. 34(6), 532-550
  41. Ghorbannejad, P., Esakhani, A. (2016). Capacity to engage: studying role of individual differences in work engagement–evidences from Iran. Journal of Management Development, 35(9), 1174–1183.
  42. Hakanen, J. J., Schaufeli, W. B., & Ahola, K. (2008). The Job Demands-Resources model: A three-year cross-lagged study of burnout, depression, commitment, and work engagement. Work & stress, 22(3), 224-241.
  43. Halbesleben, J.R., Wheeler, A.R.( 2008). The relative roles of engagement and embeddedness in predicting job performance and intention to leave. Work & Stress, 22(3), 242–256.
  44. Hamid, F. A., Widodo, S. E., & Buchdadi, A. D. (2022). The Influence of Transformational Leadership, Emotional Intelligence, Organizational Climate, and Teamwork, Towards Organizational Citizenship Behavior of Civil Servants. International Journal for Applied Information Management, 2(3), 26-39.
  45. Handayani, N. P. (2018). Transformational leadership and employee engagement as a determinant of organizational citizenship behavior: Case study on youth non-profit organization. International Journal of Social Science and Humanity, 8(2), 59-64.
  46. Hofstede, G. (1980). Culture’s consequences: International differences in work-related values London. UK: Sage.[Google Scholar].
  47. Hogg, M. A., & Turner, J. C. (1985). Interpersonal attraction, social identification and psychological group formation. European journal of social psychology, 15(1), 51-66.
  48. Hughes, R. L., Ginnett, R. C., & Curphy, G. J. (1999). Leadership: Enhancing the Lessons of Experience.(3. bask›). Boston, MA: Irwin.
  49. Jayarathna, D. Y. (2016). Transformational Leadership, Psychological Empowerment, and Organizational Citizenship Behavior (OCB). In International Conference on Human Resource Management, Rethinking HRM in Asia and the Globalising World.
  50. Johari, J., Shamsudin, F. M., Zainun, N. F. H., Yean, T. F., & Yahya, K. K. (2022). Institutional leadership competencies and job performance: the moderating role of proactive personality. International Journal of Educational Management, (ahead-of-print).
  51. Judge, T. A., & Piccolo, R. F. (2004). Transformational and transactional leadership: a meta-analytic test of their relative validity. Journal of applied psychology, 89(5), 755-768.
  52. Karatepe, O. M., & Olugbade, O. A. (2016). The mediating role of work engagement in the relationship between high-performance work practices and job outcomes of employees in Nigeria. International Journal of Contemporary Hospitality Management, 28(10), 2350-2371.
  53. Kark, R., & Shamir, B. (2002). The dual effect of transformational leadership: priming relational and collective selves and further effects on followers. In B. J. Avolio, & F. J. Yammarino (Eds.), Transformational and charismatic leadership: The road ahead, 2(2), 67–91.
  54. Kazmi, S. W., & Javaid, S. T. (2022). Antecedents of organizational identification: implications for employee performance. RAUSP Management Journal, 57(2), 111-130.
  55. Kim, H. (2014). Transformational leadership, organizational clan culture, organizational affective commitment, and organizational citizenship behavior: A case of South Korea's public sector. Public Organization Review, 14(3), 397-417.
  56. Kopperud, K. H., Martinsen, Ø., & Humborstad, S. I. W. (2014). Engaging leaders in the eyes of the beholder: On the relationship between transformational leadership, work engagement, service climate, and self–other agreement. Journal of Leadership & Organizational Studies, 21(1), 29-42.
  57. Kraimer, M. L., Seibert, S. E., & Liden, R. C. (1999). Psychological empowerment as a multidimensional construct: A test of construct validity. Educational and psychological measurement, 59(1), 127-142.
  58. Lai, F. Y., Tang, H. C., Lu, S. C., Lee, Y. C., & Lin, C. C. (2020). Transformational leadership and job performance: The mediating role of work engagement. Sage Open, 10(1), 1-11.
  59. Laschinger, H. K. S., Finegan, J., & Shamian, J. (2001). The impact of workplace empowerment, organizational trust on staff nurses’ work satisfaction and organizational commitment. Healthcare Management Review, 26(3), 7023.
  60. Lee, J., & Ok, C. M. (2016). Hotel employee work engagement and its consequences. Journal of Hospitality Marketing & Management, 25(2), 133-166.
  61. Liang, T. L., Chang, H. F., Ko, M. H., & Lin, C. W. (2017). Transformational leadership and employee voices in the hospitality industry. International Journal of Contemporary Hospitality Management, 29(1), 374-392.
  62. Li, M., Wang, Z., Gao, J., & You, X. (2017). Proactive personality and job satisfaction: The mediating effects of self-efficacy and work engagement in teachers. Current Psychology, 36(1), 48-55.
  63. Liden, R.C., Wayne, S.J., Sparrowe, R.T. (2000). An examination of the mediating role of psychological empowerment on the relations between the job, interpersonal relationships, and work outcomes. Journal of Applied Psychology, 85 (3), 407–416.
  64. Liu, H., Bracht, E., Zhang, X. A., Bradley, B., & van Dick, R. (2021). Creativity in non‐routine jobs: The role of transformational leadership and organizational identification. Creativity and Innovation Management, 30(1), 129-143.
  65. Lowe, K. B., Kroeck, K. G., & Sivasubramaniam, N. (1996). Effectiveness correlates of transformational and transactional leadership: A meta-analytic review of the MLQ literature. The leadership quarterly, 7(3), 385-425.
  66. Luthans, F., & Avolio, B. J. (2003). Authentic leadership development. Positive organizational scholarship, 241, 258.
  67. Macey, W. H., & Schneider, B. (2008). The meaning of employee engagement. Industrial and organizational Psychology, 1(1), 3-30.
  68. MacKenzie, S. B., Podsakoff, P. M., & Rich, G. A. (2001). Transformational and transactional leadership and salesperson performance. Journal of the academy of Marketing Science, 29(2), 115-134.
  69. Mael, F., & Ashforth, B. E. (1992). Alumni and their alma mater: A partial test of the reformulated model of organizational identification. Journal of organizational Behavior, 13(2), 103-123.
  70. Maulana, D. R., Siddiq, D. M., Nurdiana, E., Selistiawan, A., & Atmaja, I. S. W. (2022). Transformational Leadership in Moderating the Relationship of Work Environment and Organizational Commitment with Organizational Citizenship Behavior. In 4th Social and Humanities Research Symposium , Atlantis Press, 613-617.
  71. Morrison, E.W.(1996). Organizational citizenship behavior as a critical link between HRM practices and service quality. Human Resource Management, 3 (4), 493–512.
  72. Na-Nan, K., Kanthong, S., & Joungtrakul, J. (2021). An empirical study on the model of self-efficacy and organizational citizenship behavior transmitted through employee engagement, organizational commitment and job satisfaction in the Thai automobile parts manufacturing industry. Journal of Open Innovation: Technology, Market, and Complexity, 7(3), 170-188.
  73. Narzary, G., & Palo, S. (2020). Structural empowerment and organisational citizenship behaviour: The mediating–moderating effect of job satisfaction. Personnel Review, 49(7), 1435-1449.
  74. Nauly, M., Purba, S., & Gultom, I. (2022). The Influence of Mindfulness, Collective Values, Transformational Leadership, Working Conditions, Psychological Empowerment on Organizational Citizenship Behavior (OCB) Among High School Teachers in Medan. Randwick International of Social Science Journal, 3(2), 388-406.
  75. Noh, E., & Lee, K. H. (2022). The Empirical Research on Professional Isolation During Remote Work in Context of COVID-19 and Organizational Citizenship Behavior:: Sequential Mediation Effect of Psychological Empowerment and Affective Organizational Commitment. Korean Journal of Industrial and Organizational Psychology, 35(3), 513-558.
  76. Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington books/DC heath and com.
  77. Piccolo, R. F., & Colquitt, J. A. (2006). Transformational leadership and job behaviors: The mediating role of core job characteristics. Academy of Management journal, 49(2), 327-340.
  78. Pieterse, A. N., Van Knippenberg, D., Schippers, M., & Stam, D. (2010). Transformational and transactional leadership and innovative behavior: The moderating role of psychological empowerment. Journal of organizational behavior, 31(4), 609-623.
  79. Podsakoff, N. P., Whiting, S. W., Podsakoff, P. M., & Blume, B. D. (2009). Individual-and organizational-level consequences of organizational citizenship behaviors: A meta-analysis. Journal of applied Psychology, 94(1), 122.
  80. Purwanto, A. (2022). The role of transformational leadership and organizational citizenship behavior on SMEs employee performance. Journal of Industrial Engineering & Management Research, 3(5), 39-45.
  81. Purwanto, A., Purba, J. T., Bernarto, I., & Sijabat, R. (2021). Effect of transformational leadership, job satisfaction, and organizational commitments on organizational citizenship behavior. Inovbiz: Jurnal Inovasi Bisnis, 9(1), 61-69.
  82. Qing, M., Asif, M., Hussain, A., & Jameel, A. (2020). Exploring the impact of ethical leadership on job satisfaction and organizational commitment in public sector organizations: The mediating role of psychological empowerment. Review of Managerial Science, 14(6), 1405-1432.
  83. Rafferty, A. E., & Griffin, M. A. (2004). Dimensions of transformational leadership: Conceptual and empirical extensions. The leadership quarterly, 15(3), 329-354.
  84. Raza, A., Farrukh, M., Iqbal, M. K., Farhan, M., & Wu, Y. (2021). Corporate social responsibility and employees' voluntary pro‐environmental behavior: The role of organizational pride and employee engagement. Corporate Social Responsibility and Environmental Management, 28(3), 1104-1116.
  85. Rich, B. L., Lepine, J. A., & Crawford, E. R. (2010). Job engagement: Antecedents and effects on job performance. Academy of management journal, 53(3), 617-635.
  86. Riketta, M., & Van Dick, R. (2005). Foci of attachment in organizations: A meta-analytic comparison of the strength and correlates of workgroup versus organizational identification and commitment. Journal of vocational behavior, 67(3), 490-510.
  87. Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of managerial psychology, 21(7), 600-619.
  88. Sartika, . N. S., Subroto, . D. E., Mauladaniyati, . R., Rosdianwinata, . E., Rifai, . R., Sujana, . A., Abidin, . Z., Priadi, . M. D., Setiawati, . E., Yanti, . D. & Purwanto, . A. (2020). Effect of Pedagogic, Professional Competency, and Work Motivation Toward Indonesian Primary School Teachers Performance. Systematic Reviews in Pharmacy, 11(9), 617-626.
  89. Sarwar, N., Haider, S., Akhtar, M. H., & Bakhsh, K. (2022). Moderated-mediation between ethical leadership and organizational citizenship behavior: the role of psychological empowerment and high performance managerial practices. Management Research Review, (ahead-of-print).
  90. Schaufeli, W. B. and Bakker, A.B. (2004). Job demands, job resources, and their relationship with burnout and engagement: a multi-sample study. Journal of Organizational Behavior, 25(3), 293-315.
  91. Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness studies, 3(1), 71-92.
  92. Schermuly, C. C., & Meyer, B. (2020). Transformational leadership, psychological empowerment, and flow at work. European Journal of Work and Organizational Psychology, 29(5), 740-752.
  93. Shadid, W. K. (2018). A framework for managing organizations in complex environments. Construction management and economics, 36(4), 182-202.
  94. Singh, S., Mahapatra, M., & Kumar, N. (2022). Empowering Leadership and Organizational Culture: Collective Influence on Employee Flourishing. International Journal of Health Sciences, 6(1),2983-2993.
  95. Slåtten, T., & Mehmetoglu, M. (2011). Antecedents and effects of engaged frontline employees: A study from the hospitality industry. Managing Service Quality: An International Journal, 21(1), 88-107.
  96. Sopa, A., Asbari, M., Purwanto, A., Santoso, P. B., Mustofa, D. H., Maesaroh, S., & Primahendra, R. (2020). Hard skills versus soft skills: which are more important for Indonesian employees innovation capability. International Journal of Control and Automation, 13(2), 156-175.
  97. Spreitzer, G. M. (1995). Psychological empowermentin the workplace: Dimensions,measurement, andvalidation. Academy of Management Journal, 38(5), 1442-1446.
  98. Su, L., & Swanson, S. R. (2019). Perceived corporate social responsibility's impact on the well-being and supportive green behaviors of hotel employees: The mediating role of the employee-corporate relationship. Tourism Management, 72(2), 437-450.
  99. Sun, H. J., & Yoon, H. H. (2022). Linking organizational virtuousness, engagement, and organizational citizenship behavior: The moderating role of individual and organizational factors. Journal of Hospitality & Tourism Research, 46(5), 879-904.
  100. Tajfel, H. E. (1978). Differentiation between social groups: Studies in the social psychology of intergroup relations. Academic Press.
  101. Terglav, K., Ruzzier, M. K., & Kaše, R. (2016). Internal branding process: Exploring the role of mediators in top management's leadership–commitment relationship. International Journal of Hospitality Management, 54(1), 1-11.
  102. Tims, M., Bakker, A. B., & Xanthopoulou, D. (2011). Do transformational leaders enhance their followers' daily work engagement?. The leadership quarterly, 22(1), 121-131.
  103. Thomas, J. P., Whitman, D. S., & Viswesvaran, C. (2010). Employee proactivity in organizations: A comparative meta-analysis of emergent proactive constructs. Journal of occupational and organizational psychology, 83(2), 275-300.
  104. Tsang, K. K., Du, Y., & Teng, Y. (2022). Transformational leadership, teacher burnout, and psychological empowerment: A mediation analysis. Social Behavior and Personality: an international journal, 50(1), 1-11.
  105. Tse, H.H.M., Chiu, W.C.K., (2014). Transformational leadership and job performance: a social identity perspective. J. Bus. Res. 67, 2827–2835.
  106. Ullah, I., Elahi, N. S., Abid, G., & Butt, M. U. (2020). The impact of perceived organizational support and proactive personality on affective commitment: Mediating role of prosocial motivation. Business, Management and Economics Engineering, 18(2), 183-205.
  107. Van Dick, R., Grojean, M. W., Christ, O., & Wieseke, J. (2006). Identity and the extra mile: Relationships between organizational identification and organizational citizenship behaviour. British Journal of Management, 17(4), 283-301.
  108. Van Dick, R., van Knippenberg, D., Kerschreiter, R., Hertel, G., & Wieseke, J. (2008). Interactive effects of work group and organizational identification on job satisfaction and extra-role behavior. Journal of Vocational Behavior, 72(3), 388-399.
  109. Van Knippenberg, D. (2000). Work motivation and performance: A social identity perspective. Applied psychology, 49(3), 357-371.
  110. Van Knippenberg, D., & Sleebos, E. (2006). Organizational identification versus organizational commitment: self-definition, social exchange, and job attitudes. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 27(5), 571-584.
  111. Van Knippenberg, D., Van Knippenberg, B., De Cremer, D., & Hogg, M. A. (2004). Leadership, self, and identity: A review and research agenda. The Leadership Quarterly, 15(6), 825-856.
  112. Wallace, E., de Chernatony, L., & Buil, I. (2013). Building bank brands: How leadership behavior influences employee commitment. Journal of Business Research, 66(2), 165-171.
  113. Walumbwa, F. O., Avolio, B. J., & Zhu, W. (2008). How transformational leadership weaves its influence on individual job performance: The role of identification and efficacy beliefs. Personnel psychology, 61(4), 793-825.
  114. Walumbwa, F. O., Avolio, B. J., Luthans, F., May, D. R., & Gardner, W. L. (2004). Unlocking the mask: Understanding the multiple influence of authentic leadership. In University of Nebraska Gallup Leadership Institute Authentic Leadership Conference, Omaha, NE.
  115. Walumbwa, F. O., Mayer, D. M., Wang, P., Wang, H., Workman, K., & Christensen, A. L. (2011). Linking ethical leadership to employee performance: The roles of leader–member exchange, self-efficacy, and organizational identification. Organizational behavior and human decision processes, 115(2), 204-213.
  116. Wat, D., & Shaffer, M. A. (2005). Equity and relationship quality influences on organizational citizenship behaviors: The mediating role of trust in the supervisor and empowerment. Personnel review, 34(4), 406-422.
  117. Widisatria, D., & Nawangsari, L. C. (2021). The Influence of Green Transformational Leadership and Motivation to Sustainable Corporate Performance with Organizational Citizenship Behavior for the Environment as a Mediating: Case Study at PT Karya Mandiri Sukses Sentosa. European Journal of Business and Management Research, 6(3), 118-123.
  118. Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of management, 17(3), 601-617.
  119. Yukl, G. (1999). An evaluation of conceptual weaknesses in transformational and charismatic leadership theories. The leadership quarterly, 10(2), 285-305.
  120. Zhang, Y., Guo, Y., & Newman, A. (2017). Identity judgements, work engagement and organizational citizenship behavior: The mediating effects based on group engagement model. Tourism Management, 61(2), 190-197.
  121. Zhu, W., Avolio, B. J., & Walumbwa, F. O. (2009). Moderating role of follower characteristics with transformational leadership and follower work engagement. Group & organization management, 34(5), 590-619.
  122. Zulfiqar, S., & Khan, M. S. (2021). Organizational identification and knowledge sharing behavior: Mediating role of organizational citizenship behavior and moderating role of collectivism and leader–member exchange. Knowledge and Process Management, 28(4), 388-398
آمار
تعداد مشاهده مقاله: 1,312
تعداد دریافت فایل اصل مقاله: 833


login