تأثیر قابلیت‌های فناوری اطلاعات بر رابطه بین عوامل فردی، گروهی و سازمانی با حفظ و نگهداری دانش

References

Adler, P. S. (2002). Market, Hierarchy, and Trust: The Knowledge Economy and the Future of Capitalism. In W. C. Chun & N. Bontis (Eds.). The Strategic Management of Intellectual Capital and Organizational Knowledge (pp. 23 - 43). Oxford: Oxford University Press.

Ahmad Kassim, N., Fazli Baharuddin, M., & Abdul Samad, Z. (2016). Knowledge Management Practices and Organizational Performance in Malaysia Government Institution. International Journal for Infonomics, 9(4), 1233-1238. https://doi.org/10.20533/iji.1742.4712.2016.0151

Aiman-Smith, L., Bergey, P., Cantwell, A., & Doran, M. (2006). The coming knowledge and capability shortage. Research Technology Management, 49(4), 15-23. https://doi.org/10.1080/08956308.2006.11657383

Alameri, T., Abudulmajeed, S., Shibghatullah, A. S., & Jaber, M. M. (2019). Towards proposing an electronic information sharing model for the intelligence sector: A methodological framework. Journal of Engineering Science and Technology, 14(3), 1687-1702.‏

Anderson, J. R. (2000). Cognitive Psychology and Its Implications. New York: Worth.

Arif, M., Egbu, C., Alom, O., & Khalfan, M. M. A. (2009). Measuring knowledge retention: A case study of a construction consultancy in the UAE. Engineering Construction and Architectural Management, 16(1), 92–108. DOI: 10.1108/09699980910927912

Ashforth, B. E., & Fried, Y. (1988). The Mindlessness of Organizational Behaviors. Human Relations, 41(2), 305-329.

Awolaja, A. M. (2023). Employee retention strategies and organizational performance among academic staff of selected private universities in Osun State Nigeria. Nigerian Journal of Banking and Financial Issues (NJBFI), 9(1), 157-169. Retrieved from: https://bfjournal.eksu.edu.ng/journals.

Berman, S. L., Down, J., & Hill, C. W. L. (2002). Tacit Knowedge as a Source of Competitive Advantage in the National Basketball Association. Academy of Management Journal, 45(1), 13 - 31.

Berraies, S., & Chouiref, A. (2023). Exploring the effect of team climate on knowledge management in teams through team work engagement: evidence from knowledge-intensive firms. Journal of Knowledge Management, 27(3), 842-869. https://doi.org/10.1108/JKM-09-2021-0720

Cepeda, J., & Arias-Pérez, J. (2019). Information technology capabilities and organizational agility: The mediating effects of open innovation capabilities. Multinational Business Review, 27(2), 198-216.

Cevik, A.A., ElZubeir, M., Abu-Zidan, F.M., & Shaban, S. (2019). Team-based learning improves knowledge and retention in an emergency medicine clerkship. International Journal of Emergency Medicine, 12(6), 1-8. https://doi.org/10.1186/s12245-019-0222-2

Cohen, M. D. (1991). Individual Learning and Organizational Routines: Emerging Connections. Organization Science, 2(1), 135 - 139.

Cohen, M. D., & Bacdayan, P. (1994). Organizational Routines are Stored as Procedural Memory: Evidence from a Laboratory Study. Organization Science, 5(4), 554 - 568.

Coopey, J. (1995). The Learning Organization, Power, Politics and Ideology. Management Learning, 26(2), 193 - 213.

Coopey, J. (1996). Crucial gaps in the Learning Organization: Power, politics and ideology. In K. Starkey (Ed.), How Organizations Learn (pp. 348 - 367). London: International Thomson Business Press.

Daghfous, A., Belkhodja, O. C., & Angell, L. (2013). Understanding and managing knowledge loss. Journal of Knowledge Management, 17 (5), 639-660. https://doi.org/10.1108/JKM-12-2012-0394.

Dewah, P., & Mutula, S. M. (2016). Knowledge retention strategies in public sector organizations: Current status in sub-Saharan Africa. Information Development, 32(3), 362-376.

Droege, S.B., & Hoobler, J.M. (2003). Employee turnover and tacit knowledge diffusion: A network perspective. Journal of Managerial Issues, 15(1), 50-61. Retrieved from: https://www.jstor.org/stable/40604414.

Duman, M. C., & Akdemir, B. (2021). A study to determine the effects of industry 4.0 technology components on organizational performance. Technological Forecasting and Social Change, 167, 120615.‏

Ensslin, C. M., Rolim Ensslin, D., & Pereira Bez Fontana, L. (2020). Organizational knowledge retention management using a constructivist multi-criteria model. Journal of Knowledge Management, 24(5), 985-1004. https://doi.org/10.1108/JKM-12-2019-0689

Galan, N. (2023). Knowledge loss induced by organizational member turnover: a review of empirical literature, synthesis and future research directions (Part II). The Learning Organization, 30(2), 137-161.‏ DOI: 10.2307/4134351.

Haq, M., & Anwar, S. (2016). A systematic review of knowledge management and knowledge sharing: Trends, issues, and challenges. Cogent Business & Management, 3(1127744), 1-17.

Hislop, D., Bosua, R., & Helms, R. (2018). Knowledge management in organizations: A critical introduction. Oxford university press.‏

Hofer‐Alfeis, J. (2008). Knowledge management solutions for the leaving expert issue. Journal of Knowledge Management, 12(4), 44-54.‏ https://doi.org/10.1108/13673270810884246

Jalil, A., Abdul Ghani, M. A., Wahab, H., & Shibghatullah, A. S. (2023). A preliminary study on knowledge retention strategy in Faculty of Information Management of UiTM. Journal of Information and Knowledge Management (JIKM), 13(1), 110-120.‏ Retrieved from: https://ir.uitm.edu.my/id/eprint/77354.

Joshi, H., Farooquie, J. A., & Chawla, D. (2016). Use of knowledge management for competitive advantage: The case study of Max Life Insurance. Global Business Review, 17(2), 450-469.

Koloniari, M., Vraimaki, E., & Fassoulis, K. (2019). Factors affecting knowledge creation in academic libraries. Journal of Librarianship and Information Science, 51(1), 20-33.

Kumar, P. (2021). The role of information technology and its impact on knowledge management process for organizational sustainability in the context of gaining a competitive advantage. Journal of Information and Knowledge Management (JIKM), 11(2), 195-206.

Leonard-Barton, D. (1992). Core Capabilities and Core Rigidities: A Paradox in Managing
New Product Development. Strategic Management Journal, 13, 111 - 125.

Leonard-Barton, D. (1995). Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation. Boston, Ma: Harvard Business School Press.

Levallet, N., & Chan, Y. E. (2019). Organizational knowledge retention and knowledge loss. Journal of Knowledge Management, 23(1), 176-199.

Levy, M. (2011). Knowledge retention: minimizing organizational business loss. Journal of knowledge management, 15(4), 582-600.‏

Levy, M. (2017). A Holistic Approach to Lessons Learned: How Organizations Can Benefit from Their Own Knowledge. CRC Press.

Lin, T. C., Chang, C. L. H., & Tsai, W. C. (2016). The influences of knowledge loss and knowledge retention mechanisms on the absorptive capacity and performance of a MIS department. Management Decision, 54(7), 1757-1787.‏ DOI:10.1108/MD-02-2016-0117.

Liu, H., Ke, W., Wei, K. K., & Hua, Z. (2013). The impact of IT capabilities on firm performance: The mediating roles of absorptive capacity and supply chain agility. Decision Support Systems, 54(3), 1452-1462

Lubit, R. (2001). Tacit knowledge and knowledge management: The keys to sustainable competitive advantage. Organizational dynamics.‏ https://psycnet.apa.org/record/2001-17355-002

March, J. G. (1996). Exploration and Exploitation in Organizational Learning. In M. D. Cohen & L. S. Sproull (Eds.), Organizational Learning (pp. 101 - 123). London: Sage.

Martins, E. C., & Meyer, H. W. (2012). Organizational and behavioral factors that influence knowledge retention. Journal of Knowledge Management, 16(1), 77-96.

Massingham, P. (2008). Measuring the impact of knowledge loss: more than ripples on a pond? Management learning, 39(5), 541-560.‏https://doi.org/10.1177/1350507608096040

McDowell, A. (2002). Trust and information: the role of trust in the social epistemology of information science. Social Epistemology, 16(1), 51 - 63. McDowell, A. (2002).

Mishra, B., & Uday Bhaskar, A. (2011). Knowledge management process in two learning organisations. Journal of Knowledge Management, 15(2), 344-359.

Morris, C. G. (1988). Psychology: An Introduction. Englewood Cliffs, NJ: Prentice Hall.

Nonaka, I., & Reinmoeller, P. (2000). Dynamic Business Systems for Knowledge Creation. In C. Despres & D. Chauvel (Eds.), Knowledge Horizons: The Present and the Promise of Knowledge Management (pp. 89 - 113). Boston: Butterworth Heinemann.

Norman, P. M. (2002). Protecting knowledge in strategic alliances: Resource and relational characteristics. The Journal of High Technology Management Research, 13(2), 177–202. https://doi.org/10.1016/S1047-8310(02)00050-0

Omotayo, F.O. (2015). Knowledge management as an important tool in organizational management: A review of literature. Library Philosophy and Practice, paper 1238. Retrieved from: http://digitalcommons.unl.edu/libphilprac/1238.

O'Toole, P. (2010). How organizations remember: retaining knowledge through organizational action (Vol. 2). Springer Science & Business Media.‏

Peterson, D. (2012). Knowledge retention strategies in selected Southern Africa public broadcasting corporations. [Doctoral dissertation, University of Fort Hare]. http://hdl.handle.net/10353/438

Ramona, T., & Alexandra, B. (2019). Knowledge retention within small and medium sized enterprises. Studies in Business and Economics, 14(3), 231–238. https://doi.org/10.2478/sbe-2019-0056.

Rashid, M., Clarke, P. M., & O’Connor, R. V. (2019). A systematic examination of knowledge loss in open source software projects. International Journal of Information Management, 46 (6), 104-123.

Raudeliuniene, J., Albats, E., & Kordab, M. (2021). Impact of information technologies and social networks on knowledge management processes in Middle Eastern audit and consulting companies. Journal of Knowledge Management, 25(4), 871-898.

Razini, R., & Sina, M. (2018). Providing a Comprehensive Classification of Key Effective Factors in Establishing Organizational Knowledge Management. Scientific Journal of Strategic Management of Organizational Knowledge, 1(1), 133-168.‏

Rohman, A., Eliyana, A., Purwana, D., & Hamidah, H. (2020). Individual and organizational factors’ effect on knowledge sharing behavior. Entrepreneurship and Sustainability Issues, 8(1), 38.

Saengchaia, S., Pattanapongthornb, J., & Jermsittiparsertc, K. (2019). The role of subjective norms on the adoption of information and communication Technology in Health Care in Thailand. International Journal of Innovation, Creativity and Change, 8(8), 256-276.

Schmitt, A., Borzillo, S., & Probst, G. (2012). Don’t let knowledge walk away: Knowledge retention during employee downsizing. Management Learning, 43(1), 53-74.

Stephen, E. K. (2016). Knowledge retention model for institutions of higher learning: a case of Kenya Methodist University (KeMU) [Doctoral dissertation, University of South Africa].‏ Retrieved from: https://core.ac.uk/download/pdf/79170876.pdf

Sternberg, R. J. (1999). Cognitive psychology (2nd ed.). Fort Worth: Harcourt Brace College Publishers.

Trieu, H. D., Van Nguyen, P., Nguyen, T. T., Vu, H. M., & Tran, K. (2023). Information technology capabilities and organizational ambidexterity facilitating organizational resilience and firm performance of SMEs. Asia Pacific Management Review, 28(4), 544-555.

Villamizar Reyes, M. M., & Castañeda Zapata, D. I. (2014). Relation between organizational climate and its dimensions and knowledge-sharing behavior among knowledge workers. International Journal of Psychological Research, 7(2), 64-75.

Von Hippel, E. (1994). "Sticky Information" and the Locus of Problem Solving: Implications for Innovation. Management Science, 40(4), 429 - 439.

Wang, Y., Wang, C. (2023). The dark side of knowledge transfer: A visual
analysis using VOS viewer. E&M Economics and Management, 26(2), 122–139. https://doi.org/10.15240/tul/001/2023-2-008.

Wijaya, T., & Budiman, S. (2019). The intention of adopting information technology for SMES in Special Region of Yogyakarta. JDM (Jurnal Dinamika Manajemen), 10(2), 205-215.

Zouari, M., & Dakhli, S. (2018). A Multi-Faceted Analysis of Knowledge Management Systems. Procedia Computer Science, 138, 646–654. https://doi.org/10.1016/j.procs.2018.10.086

References [In Persian]

Abbasi, R., & Nazari, F. (2021). Identifying and Ranking of Factors Affecting the Success of Knowledge Management Implementation in the Gas Organization of Khuzestan Province by Analytical Hierarchy Process Method. Sciences and Techniques of Information Management, 7(4), 47-70. DOI:10.22091/stim.2020.5938.1439. [In Persian]

Amini, A., Alimohammadlou, M., & Jafari, A. (2020). A Combined Model for Effective Leadership in Technology Acceptance. JMDP, 32 (4), 153-188. URL: http://jmdp.ir/article-1-3763-fa.html. [In Persian]

Barzekar, H., Safdari, R., Eshraghiyan, M. R., Dargahi, H. (2013) The Study Of Organizational Factors Affecting The Application Of Information Technology By Middle Managers In TUMS Hospitals. payavard, 7 (2), 123-132. URL: http://payavard.tums.ac.ir/article-1-5035-fa.html. [In Persian]

Beiranvand, A., & Seif, M. H. (2019). The Effect of Effective Factors on Knowledge Sharing Intention. Rahyaft, 28(72), 47-60. DOI: 20.1001.1.10272690.1397.28.72.4.3. [In Persian]

Bohloli, A., Esmaeilpour, M., & IslamBolchi, A. (2020). Investigating the Factors of Implementation of Knowledge Management in Education Department Using Data Mining Techniques (Case Study: Dorood Education Department). Knowledge Retrieval and Semantic Systems, 7(22), 1-24. DOI:10.22054/jks.2020.50545.1294 [In Persian]

Ebrahimpour, M., Moradi, M., & Mirfallah Domochali, R. (2018). The Impact of Information Technology Capabilities and Supply Chain Integrity Capabilities on the New Product Development Performance: The Moderating Role of Knowledge Absorptive Capacity. Journal of Technology Development Management, 6(2), 109-136. DOI: 10.22104/jtdm.2018.2870.1970. [In Persian]

Ejtihadnia, S. (2016). Multilevel analysis of the impact of human resource diversity management on organizational trust and knowledge sharing with the moderating role of cooperation norms: the case study: Ahvaz library librarians [MSc. Thesis, Chamran university of Ahvaz, Ahvaz] [In Persian]

Geran, M., Morovati Sharifabadi, A., & Zaijirchi, M. (2015). Presenting a model of factors affecting the implementation of the knowledge management system using ISM interpretive structural modeling (Case study: Yazd Science and Technology Park), The 8th National Conference and the 2nd International Conference on Knowledge Management, Tehran. https://civilica.com/doc/532945. [In Persian]

Kazemi, A. (2013). Implementation of knowledge management in iron smelting with the intention of sharing knowledge. The 6th Knowledge Management Conference, Tehran. Retrieved from: https://civilica.com/doc/551667. [In Persian]

Mahmoudi, O. (2022). Structural Equations of the Relationship between Team Work Quality and Organizational Agility Through the Functional Role of Knowledge Management in Education. Knowledge Retrieval and Semantic Systems, 9(31), 107-135. DOI: 10.22054/JKS.2020.56551.1387. [In Persian]

Motaharinezhad, H., & Vaziri Shahrbabak, B. (2017) Managerial and Organizational Factors Affecting Information Technology Acceptance in Schools: Teachers’ Viewpoints. MEO, 5 (2), 167-202.
URL: http://journalieaa.ir/article-1-85-fa.html. [In Persian]

Movahedi, M., Ahmadvand, A., Aliyari, S. & Namjooyan, F. (2015). The Role of Effective Individual, Organizational and Managerial Factors on Adopting Information Technology in Iranian State Organizations. Human Resource Management Researches, 7(3), 1- 28. [In Persian]

Naderi, P. (2022). Investigating the impact of using information technology on the success of knowledge management in the organization. The 18^th National Conference of the New Approach on management, Economic and Accounting, Babol, Iran. Retrieved from: https://civilica.com/doc/1585503 [In Persian]

Nematollahi, H. R. (2021). Identification and ranking of factors affecting the implementation of knowledge management using multi-criteria decision-making. Study: Standard Research Institute. The 4^th Annual International Conference on New Developments in Management, Economics and Accounting, Tehran. https://civilica.com/doc/1268589. [In Persian]

Nouri Koohani, M., & Nadi, M. A. (2019). Examining the Structural Relationship between Intrinsic and Extrinsic Motivation, Attitudes toward Knowledge Sharing, Perceived Behavioral Control, Subjective Norms, Intentions of Knowledge Sharing and Knowledge Sharing Behavior. Educational and Scholastic studies, 8(1), 127-154. DOI: 20.1001.1.2423494.1398.8.1.6.7 [In Persian]

Rezaee Noor, J., Shah Hoseini, M. A. & Khosravi, S. (2014). Presenting a conceptual model based on factors affecting the implementation of the knowledge management system in the group of system partner companies. Journal of Technology Development Management, 1(4), 79- 104. [In Persian]

Ronaghi, M. H., Zeinodinzadeh, S., & Alambeladi, S. (2019). Identification and Ranking the Factors Affecting the Knowledge Management Implementation Using Metasynthesis Method. Library and Information Sciences, 22(3), 112-135. DOI: 10.30481/ijlis.2019.183033.1553 [In Persian]

Shaemi Barzoki, A., Kianpour, M., & Shakeri, F. (2018). The Process of Intrapersonal Contribution to Knowledge Sharing. Management Studies in Development and Evolution, 27(88), 103-141. DOI: 10.22054/jmsd.2018.8929 [In Persian]

Sharj Sharifi, A., & Mirfallah, R. (2021). The impact of blockchain on supply chain integration capability: Mediated by information technology capability. Journal of Contemporary Research in Management and Accounting Science, 3(10), 1-15. Retrieved from: https://jocrimas.ir/fa/showart-55dce114699a78729d1abdc8a9ce12b1 [In Persian]

Sohrabi, A., Yazdkhasty, A., & Sadeqi-arani, Z. (2021). The effect of individual factors on knowledge sharing in the organization: Meta-analysis of Iranian studies. Scientific Journal of Organizational Knowledge Management, 3(4), 1- 44. Retrieved from: https://jkm.ihu.ac.ir/article_205988.html?lang=en. [In Persian]

Tarhani, F. (2020). Identification of the factors involved in the implementation of KM in defense industries. Strategic Defense Studies, 18(79), 201-229. DOI: 20.1001.1.20084897.1399.18.79.9.5 [In Persian]