اثر مدیریت منابع انسانی سبز بر رفتار شهروندی زیست محیطی و رفتارهای حامی محیط زیست کارکنان هتل

Ahmad, S., (2015), “Green human resource management: policies and practices”. Cogention Business Management. 2 (1).

Al-Swidi A. K. Gelaidan H. M. & Saleh R. M., (2021), The joint impact of green human resource management, leadership and organizational culture on employees’ green behaviour and organizational environmental performance, Journal of Cleaner Production, 316 (1): 112-128.

Alt, E., & Spitzeck, H. (2016). Improving environmental performance through unit-level organizational citizenship behaviors for the environment: A capability perspective. Journal of Environmental Management, 182, 48–58.

Amit, R., Schoemaker, P.J., (1993), “Strategic assets and organizational rent”, Strategic Management Journal, 14 (1), 33–46.

Appelbaum, E., Bailey, T., Berg, P.B., Kalleberg, A.L., Bailey, T.A., (2000), “Manufacturing Advantage: Why High-Performance Work Systems Pay off”. Cornell University Press, Ithaca, NY.

Barney, J.B., (1991), Firm resources and competitive advantage”. Journal of Management. 17: 99–120

Berkowitz, A. R., Ford, M. E., & Brewer, C. A. (2005). A framework for integrating ecological literacy, civics literacy, and environmental citizenship in environmental education in etc. Environmental Education and Advocacy: Changing Perspectives of Ecology and Education, 11, 227-266.

Bohdanowicz, P., (2005), “Environmental awareness and initiatives in the Swedish and Polish hotel industries”. International Journal of Hospitality Management 25, 662–682.

Boselie, P., Dietz, G., Boon, C., (2005). “Commonalities and contradictions in HRM and performance research”.  Journal of Human Resource Management. 15 (3), 67–94.

Boxall, P., Steeneveld, M., (1999), “Human resource strategy and competitive advantage: a longitudinal study of engineering consultancies”. Journal of Management Study. 36 (4), 443–463.

Cavicchi, C., (2017). “Healthcare sustainability and the role of intellectual capital: evidence from an Italian regional health service”. Journal of Intellectual Capital. 18 (3), 544–563.

Chan, E. S. W., Hon, A. H. Y., Chan, W., & Okumus, F. (2014). “What drives employees' intentions to implement green practices in hotels? The role of knowledge, awareness, concern and ecological behavior”, International Journal of Hospitality Management, 40(1), 20–28.

Daily, B. F., Bishop, J. W., & Govindarajulu, N. (2009). “A conceptual model for organizational citizenship behavior directed toward the environment”. Business & Society, 48(2), 243–256.

Daily, B. F., Bishop, J., & Steiner, R. (2007). “The mediating role of EMS teamwork as it pertains to HR factors and perceived environmental performance”. Journal of Applied Business Research, 23, 95–109.

Dumont, J., Shen, J., Deng, X., (2017). “Effects of green HRM practices on employee workplace green behavior: the role of psychological green climate and employee green values”. Journal of Human Resource Management. 56 (4), 613–627.

Ebrahimpour H., Babaei Y. & Elnaz Sokhandan (2017), Examining the Role of Social Capital on the Participation of Host Communities in the Sustainable Tourism Development with the Mediator Role of Tourism Effects (Case Study: Sareyn), Journal of Tourism Planning and Development, 6(22), 118-143. [In Persian].

Farahmand M., ShokouhiFar K., & Saykar Khalaj H., (2014), Investigating Social Factors Affecting Environmental Behaviors (Case Study: Citizens of Yazd), Urban Sociological Studies (Urban Studies), 4 (10), 109-141. [In Persian]

Fatourechi Z., Ebrahimpour E. & Babaei Y., (2020), An Investigation on the Effect of Green Marketing on Purchasing Behavior and Customer Loyalty in the Food Products, Commercial Surveys, 18(104), 95-114. [In Persian].

Fazeli M., & Jafar Salehi S., (2013). “The Gap between Attitude, Knowledge and Environmental Behavior of Tourists”, Tourism Management Studeis, 8 (2), 142-168. [In Persian]

Ferdowsi S., Aghandeh M. A. & Babaei Y., (2020), Analytical on Risks and Hazards of Tourism Destinations, Case Study: Bandar Anzali, Journal of Urban Ecology Researches, 10(20), 13-26. [In Persian].

Gao, Y.L., Mattila, A.S., (2014). “Improving consumer satisfaction in green hotels: the roles of perceived warmth, perceived competence, and CSR motive”. International Journal of Hospitality and Management. 42, 20-31.

Gerhart, B., (2005). “Human resources and business performance: findings, unanswered questions, and an alternative approach”. Management Review. 16, 174–185.

GHA (Green Hotel Association), (2008), what are green hotels? Retrieved May 10, 2008, from http://www.greenhotels.com/whatare.htm.

Glavas, A., Senge, P., & Cooperrider, D. L. (2010). “Building a Green City on a Blue Lake—A model for building a local sustainable economy”. People & Strategy, 33, 26–33.

Graci, S., Dodds, R., (2008). “Why go green? The business case for environmental commitment in the Canadian hotel industry”. Anatolia 19 (2), 251-270.

Groot, J. I. M., & Steg, L. (2010). “Relationships between value orientations, self-determined motivational types and pro-environmental behavioural intentions”. Journal of Environmental Psychology, 30(4), 368–378.

Guest, D., (2011). “Human resource management and performance: still searching for some answers”. Journal of Human Resource Management. 21 (1), 3–13.

Gupta, A., Dash, S., Mishra, A., (2019), “All that glitters is not green: creating trustworthy eco-friendly services at green hotels”. Tourism Manageent. 70, 155-169.

Havitz, M. E., & Dimanche, F. (1990). “Propositions for testing the involvement construct in recreational and tourism contexts”. 12(2), 179–195.

Henseler J., Ringle C. M., & Sarstedt M., (2015), “A new criterion for assessing discriminant validity in variance-based structural equation modeling”, DOI 10.1007/s11747-014-0403-8

Jabbour, C.J.C., Santos, F.C.A., (2008). “Relationships between human resource dimensions and environmental management in companies: proposal of a model”. Journal of Clean & Production. 16 (1), 51–58.

Kay Smith, M., & Diekmann, A. (2017). “Tourism and wellbeing”. Annals of Tourism Research, 66, 1–13.

Kennedy, S., Whiteman, G., and Williams, A. (2015). “Sustainable innovation at interface: workplace pro-environmental behavior as a collective driver for continuous improvement” in the psychology of green organizations. eds. J. L. Robertson and J. Barling (New York, NY: Oxford University Press), 351–377.

Kim, Y.J., Kim, W.G., Choi, H.M., Phetvaroon, K., (2019). “The effect of green human resource management on hotel employees’ eco-friendly behavior and environmental performance”. International Journal of Hospitality & Management. 76 (1), 83-93.

Kollmuss, A., Agyeman, J. (2002). Mindin the Gap: Why People Act environmentally and what are the Barriers to Pro-environmental Behavior? Journal of Environmental Education Research, 8(3).

Lambert, E. G., Minor, K. I., Wells, J. B., & Hogan, N. L. (2016). “Social support's relationship to correctional staff job stress, job involvement, job satisfaction, and organizational commitment”. The Social Science Journal, 53(1), 22–32.

Lamm, E., Tosti-Kharas, J., & Williams, E. G. (2013). Read this article, but do not print it: Organizational citizenship behavior toward the environment. Group & Organization Management, 38(2), 163–197.

Lee, W.-H., Cheng, C.-C., (2018). “Less is more: a new insight for measuring service quality of green hotels”. International Journal of Hospitality & Management. 68, 32-40.

Lo, S.H., Peters, G.-J.Y., Kok, G., (2012). “A review of determinants of and interventions for proenvironmental behaviors in organizations”. Journal of. Apploghy & Socity & Psychology. 42, 2933–2967.

Magnus, J. M., Viswesvaran, C., and Wiernik, B. M. (2012). “The role of commitment in bridging the gap between organizational sustainability and environmental sustainability” in Managing human resources for environmental sustainability. eds. S. E. Jackson, D. S. Ones, and S. Dilchert (San Francisco, CA: Jossey-Bass), 155–186.

Manaktola, K., Jauhari, V., (2007). “Exploring consumer attitude and behavior towards green practices in the lodging industry in India”. International Journal of Contemporary Hospitality Management 19 (5), 364–377.

Masri, H.A., Jaaron, A.A.M., (2017). “Assessing green human resource management practices in Palestinian manufacturing context: an empirical study”. Journal of Clean & Production. 143, 474-489

Menguc, B., Auh, S., Fisher, M., & Haddad, A. (2013). “To be engaged or not to be engaged: The antecedents and consequences of service employee engagement”. Journal of Business Research, 66(11), 2163–2170.

Milliman, J., Clair, J., (1996). “Best environmental HRM practices in the US. In: Wehrmeyer”, W. (Ed.), Greening People: Human Resource and Environmental Management. Greenleaf Publishing, Sheffield, UK, pp. 49–74.

Mishra, R.K., Sarkar, S., Kiranmai, J., (2014), “Green HRM: innovative approach in Indian public enterprises”. World Review of Science Technology and Sustainable Development. 11 (1), 26–42.

Molina-Azorín, J.F., Tarí, J.J., Pereira-Moliner, J., López-Gamero, M.D., Pertusa-Ortega, E.M., (2015). “The effects of quality and environmental management on competitive advantage: a mixed methods study in the hotel industry”. Tourism Management. 50, 41–54.

Muller-Carmem, M., Jackson, S., Jabbour, C.J.C., Renwick, D., (2010). “Green human resource management”. Zeitschrift für Personal forschung 24 (1), 95–96.

National Restaurant Association (NRA), (2011).  2011 Restaurant Industry Fact Sheet. Washington, DC. Retrieved from http://www.restaurant.org

Oh, D.S., Phillips, F., Park, S., Lee, E., (2016), “Innovation ecosystems: a critical examination”. Technovation 54, 1–6.

Okumus F., Köseoglu M. A., Chan E., Hon A., & Avci U., (2019), “How do hotel employees' environmental attitudes and intentions to implement green practices relate to their ecological behavior?”, Journal of Hospitality and Tourism Management 39 (1) 193–200.

Organ, D. W., Podsakoff, P. M., & MacKenzie, S. B. (2006). Organizational citizenship behavior: Its nature, antecedents, and consequences. Thousand Oaks, CA: Sage.

Paille, P., Boiral, O., and Chen, Y. (2013). Linking environmental management practices and organizational citizenship behaviour for the environment: a social exchange perspective. Int. J. Hum. Resour. Manag. 24, 3552–3575.

Parida S., Ananthram S., Chan C. & Brown K., (2021), Green office buildings and sustainability: Does green human resource management elicit green behaviors?, Journal of Cleaner Production, 329 (1):129764

Pham, N.T., Tučková, Z., Jabbour, C.J.C., (2019a). Greening the hospitality industry: how do green human resource management practices influence organizational citizenship behavior in hotels? A mixed-methods study. Tour. Manage. 72. 386–399.

Pham N. T., Thanh T. V., Tučková Z., Thuy V T., (2019b), “The role of green human resource management in driving hotels environmental performance: Interaction and mediation analysis”, International Journal of Hospitality Management, https://doi.org/10.1016/j.ijhm.2019.102392

Phillips, F., (2018), “Innovation for sustainability”. Strategic Change 27 (6), 539–542.

Pinzone, M., Guerci, M., Lettieri, E., & Redman, T. (2016). Progressing in the change journey towards sustainability in healthcare: The role of “Green” HRM. Journal of Cleaner Production, 122, 201–211.

Raineri, N., & Paille, P. (2016). Linking corporate policy and supervisory support with environmental citizenship behaviors: The role of employee environmental beliefs and commitment. Journal of Business Ethics, 137(1), 129–148.

Ramus, C. A. (2001). Organizational support for employees: Encouraging creative ideas for environmental sustainability. California Management Review, 43(3), 85–105.

Renwick, D.W., Redman, T., Maguire, S., (2013). “Green human resource management: a review and research agenda”. International Journal of Management Review. 15 (1), 1–14.

Robertson, J. L., & Barling, J. (2017). “Toward a new measure of organizational environmental citizenship behavior”. Journal of Business Research, 75, 57–66.

Roeck, K., & Farooq, O. (2017). “Corporate social responsibility and ethical leadership: Investigating their interactive effect on employees' socially responsible behavior”, Journal of Business Ethics, 151(4), 923–939.

Roy, M.-J., Boiral, O., Paillé, P., (2013). “Pursuing quality and environmental performance: initiatives and supporting processes”. Journal of Business Process Management 19(1), 30–53.

Salehi S., & Emamgholi L., (2016), “A Study of Influencing Individual and Social Norms on Environmental Friendly Behavior”, journal of Environmental Education & Sustainable Development, 4 (3), 11-20 [In Persian]

Singh S. K., Giudice M. D., Chierici R., Graziano D., (2020), “Green innovation and environmental performance: The role of green transformational leadership and green human resource management”, Technological Forecasting & Social Change 150 (1) 119-162.

Suhartanto D., Dean D., Nansuri R. & Triyuni N. N., (2018), “The link between tourism involvement and service performance: Evidence from frontline retail employees”, Journal of Business Research 83 (1) 130–137.

Tsaur, S.-H., Lin, Y.-C., (2004). “Promoting service quality in tourist hotels: the role of HRM practices and service behavior”. Tourism Management. 25, 471–481.

United Nations World Tourism Organization, (2017). UNWTO Tourism Highlights 2017. World Tourism Organizations, Madrid Spain. Available: http://www2. unwto.org/publication/unwto-tourism-highlights-2017-edition-0.

Wirtenberg, J., Harmon, K. D., Russell, W. G., & Fairfield, K. D. (2007). “HR’s role in building a sustainable enterprise”. Human Resource Planning, 30, 10–20.

World Economic Forum (WEF), (2017). “The Travel & Tourism Competitiveness Report: Paving the Way for a More Sustainable and Inclusive Future”. World Tourism Forum, Geneva.

Yeh, C. M. (2013). “Tourism involvement, work engagement and job satisfaction among frotline hotel employees”. Annals of Tourism Research, 42, 214–239.

Yim, W., Penny, K., (2007). “The use of environmental management as a facilities management tool in the Macao hotel sector”. Facilities 25, 286–295.

Yu W., Chavez R., Feng M., Wong C. Y., Fynes B., (2020), “Green human resource management and environmental cooperation: An ability-motivation-opportunity and contingency perspective”, International Journal of Production Economics 219 (1) 224–235.

Zargham Broujeni H., Babaei Y. & Sheikh Hasani N., (2021), The Effect of Social Responsibility on Sustainable Tourism Support in Sarein city, Journal of Tourism and Development, 4(9), 169-184. [In Persian].