عوامل مؤثر بر واکنش های رفتاری بازدیدکنندگان از مقصدهای گردشگری

ایمانی خوشخو، محمدحسین، ایوبی یزدی، حمید) 6569 (، عوامل مؤثر بر ارزش ویژه برند در
655- مقصد گردشگری شهر یزد، فصلنامه مطالعات گردشگری، شماره 65 ، ص: 665
حسینی هاشم زاده، داوود. بررسی عوامل مؤثر بر رضایت مندی مشتریان بانک صنعت و معدن.
.66- نشریه مدیریت بازرگانی، دوره 6 شماره 6، بهار و تابستان 6566 ،صص 25
در بهبود ابعاد کیفیت خدمات و افزایش سطح رضایت QFD خان زاده، نادر. بکارگیری مدل
66 آذرماه - مندی مشتریان بانک . ی اولین کنفرانس بین المللی بازاریابی خدمات بانکی، تهران 66
.6566
کیانی، زهره، ) 6565 (، برند مقصد گردشگری و نقش آن در وحدت ذی نفعان صنعت گردشگر ، ی
. مجموعه مقالات سمینار تغییرات محیطی، توسعه گردشگری و کاهش فقر، مهرماه 6565
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