Azizi, Shahriar & Negahdari, AmeerNima. (2012). Factors
affecting e-satisfaction, an experience from Germany. Modiriat Fanavari Ettelaat Magazine, 4(12) 165-186. (in Persian)
Bai, S. Gao, R. Hao, B. Yuan, S. & Zhu, T. (2014). Identifying Social Satisfaction from Social Media. arXiv preprint:1407.3552.
Bailey, J. E. & Pearson, S. W. (1983). Development of a tool for measuring and analyzing computer user satisfaction. Management science, 29(5), 530-545.
Baroudi, J. J. Olson, M. H. & Ives, B. (1986). An empirical study of the impact of user involvement on system usage and information satisfaction.Communications of the ACM, 29(3), 232-238.
Benevenuto, F.et al. (2009). Characterizing User Behavior in Online Social Networks. IMS, 9.
Bhattacherjee, A. (2001a). Understanding information systems continuance: an expectation-confirmation model. MIS quarterly, 351-370.
Bhattacherjee, A. (2001b). An empirical analysis of the antecedents of electronic commerce service continuance. Decision support systems, 32(2), 201-214.
Chaucil, N. (2000). Cathouction: Cylen Politica in international Relation. International Political deienee Revilu 21(3).
Chiang, J. K. H. & Suen, H. Y. (2015). Self-presentation and hiring recommendations in online communities: Lessons from LinkedIn. Computers in Human Behavior, 48, 516-524.
Csikszentmihalyi, M. (1977). Beyond Boredom and Anxiety. Josey–Bass, San Francisco.
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS quarterly, 319-340.
DeLone, W. H. & McLean, E. R. (1992). Information systems success: the quest for the dependent variable. Information systems research, 3(1),60-95.
Deng, Z. Lu, Y. Wei, K. K. & Zhang, J. (2010). Understanding customer satisfaction and loyalty: An empirical study of mobile instant messages in China. International Journal of Information Management, 30(4), 289-300.
De Valck, K. Van Bruggen, G. H. & Wierenga, B. (2009). Virtual communities: A marketing perspective. Decision Support Systems, 47(3), 185-203.
Dhar, R. & Wertenbroch, K. (2000). Consumer choice between hedonic and utilitarian goods. Journal of marketing research, 37(1), 60-71.
Doll, W. J. & Torkzadeh, G. (1988). The measurement of end-user computing satisfaction. MIS quarterly, 259-274.
Doll, W. J. Xia, W. & Torkzadeh, G. (1994). A confirmatory factor analysis of the end-user computing satisfaction instrument. Mis Quarterly, 453-461.
Floh, A. & Treiblmaier, H. (2007). What keeps the e-banking customer loyal? A multigroup analysis of the moderating role of consumer characteristics on e-loyalty in the financial service industry. Journal of Electronic Commerce Research, 7(2), 97-110.
Fornell C, Larcker DF. (1981) Evaluating structural equation models with Unobsorvable variables & measurement error, J Marketing Res, Vol. 18,NO.1, pp.39-47.
He, W. Qiao, Q. & Wei, K. K. (2009). Social relationship and its role in knowledge management systems usage. Information & Management, 46(3), 175-180.
Hempel, J. (2013). LinkedIn: How It's Changing Business (AND HOW TO MAKE IT WORK FOR YOU). FORTUNE, 168(1), 68-74.
Ives, B. Olson, M. H. & Baroudi, J. J. (1983). The measurement of user information satisfaction. Communications of the ACM, 26(10), 785-793.
Katerattanakul, P. (2002). Framework of effective web site design for business-to-consumer internet commerce. Infor-Information Systems and Operational Research, 40(1), 57-70.
Kamani, Mahmud. (2012). Social networks - professional driving the industry development. Tadbir 245.in persian
Kotler, P & Armstrong, G. (1996). Principles of marketing. PrenticeHall, New jersy.
Lee, M. K. & Turban, E. (2004). A trust model for consumer internet shopping.International Journal of electronic commerce, 6, 75-92.
Leenders, R. T. A. (2002). Modeling social influence through network autocorrelation: constructing the weight matrix. Social Networks, 24(1), 21-47.
Levin, D. Z. & Cross, R. (2004). The strength of weak ties you can trust: The mediating role of trust in effective knowledge transfer. Management science,50(11), 1477-1490.
Lin, K. Y. & Lu, H. P. (2011). Why people use social networking sites: An empirical study integrating network externalities and motivation theory.Computers in Human Behavior, 27(3), 1152-1161.
Madu, C. N. & Madu, A. A. (2002). Dimensions of e-quality. International Journal of Quality & reliability management, 19(3), 246-258.
Molla, A. & Licker, P. S. (2001). E-Commerce Systems Success: An Attempt to Extend and Respecify the Delone and MaClean Model of IS Success. J. Electron. Commerce Res, 2(4), 131-141.
Muylle, S. Moenaert, R. & Despontin, M. (2004). The conceptualization and empirical validation of web site user satisfaction. Information & Management,41(5), 543-560.
Nahapiet, J. & Ghoshal, S. (1998). Social capital, intellectual capital, and the organizational advantage. Academy of management review, 23(2), 242-266.
Parthasarathy, M. & Bhattacherjee, A. (1998). Understanding post-adoption behavior in the context of online services. Information Systems Research, 9(4), 362-379.
Putnam, R. D. Leonardi, R. & Nanetti, R. Y. (1993). Making democracy work: Civic traditions in modern Italy. Princeton university press.
Qutaishat, F. T. (2012). Users’ Perceptions towards Website Quality and Its Effect on Intention to Use E-government Services in Jordan. International Business Research, 6(1), p97.
Rauniar, R. Rawski, G. Crumbly, J. & Simms, J. (2009). C2C online auction website performance: Buyer's perspective. Journal of Electronic Commerce Research, 10(2), 56-75.
Rauniar, R. Rawski, G. Johnson, B. & Yang, J. (2013). Social Media User Satisfaction—Theory Development and Research Findings. Journal of Internet Commerce, 12(2), 195-224.
Roshani, saeed, Rezaii nik, Nafise, Shojai, Seyed MohammadHossein. (2013). A comparative study of usability and sociability of public specialized social networking websites. IT Management Studies, Allameh Tabataba’i University, 12(5), 97-132.in persian
Sago, B. (2013). Factors Influencing Social Media Adoption and Frequency of Use: An Examination of Facebook, Twitter, Pinterest and Google+.International Journal of Business & Commerce, 3(1).
Sadaf, A. Newby, T. J. & Ertmer, P. A. (2012). Exploring factors that predict preservice teachers’ intentions to use Web 2.0 technologies using decomposed theory of planned behavior. Journal of Research on Technology in Education, 45(2), 171-196
Shen, G. C. (2015). How Quality of Life Affects Intention to Use Social Networking Sites: Moderating Role of Self-Disclosure. Journal of Electronic Commerce Research, 16(4), 276.
Shen, J. & Eder, L. B. (2009). Exploring intentions to use virtual worlds for business. Journal of Electronic Commerce Research, 10(2), 94-103.
Shipps, B. (2013). Social networks, interactivity and satisfaction: assessing socio-technical behavioral factors as an extension to technology acceptance. Journal of theoretical and applied electronic commerce research, 8(1), 35-52.
Sledgianowski, D. & Kulviwat, S. (2009). Using social network sites: the effects of playfulness, critical mass and trust in a hedonic context. Journal of Computer Information Systems, 49(4).
Steffes, E. M. & Burgee, L. E. (2008). Social ties and online word of mouth.Internet Research, 19(1), 42-59.
Szymanski, D. M. & Hise, R. T. (2000). E-satisfaction: an initial examination.Journal of retailing, 76(3), 309-322.
Trusov, M. Bodapati, A. Bucklin, R. (2010). Determining Influence Users in Internet Social Networks. Journal of Marketing Research, 4(7), 643-658.
Utz, S. (2015). Is LinkedIn making you more successful? The informational benefits derived from public social media. New media & society, 1461444815604143.
Venkatesh, V. Morris, M. G. Davis, G. B. & Davis, F. D. (2003). User acceptance of information technology: Toward a unified view. MIS quarterly, 425-478.
Yuan, Sun. Ling, Liu. Xinmin, Peng. Yi, Dong. Stuart, J.Barns. (2013). Understanding Chinese user continuance intention toward online social networks: an integrative theorical model.
Electron Markets, 24,57-66.
منابع
Azizi, Shahriar & Negahdari, AmeerNima. (2012). Factors
affecting e-satisfaction, an experience from Germany. Modiriat Fanavari Ettelaat Magazine, 4(12) 165-186. (in Persian)
Bai, S. Gao, R. Hao, B. Yuan, S. & Zhu, T. (2014). Identifying Social Satisfaction from Social Media. arXiv preprint:1407.3552.
Bailey, J. E. & Pearson, S. W. (1983). Development of a tool for measuring and analyzing computer user satisfaction. Management science, 29(5), 530-545.
Baroudi, J. J. Olson, M. H. & Ives, B. (1986). An empirical study of the impact of user involvement on system usage and information satisfaction.Communications of the ACM, 29(3), 232-238.
Benevenuto, F.et al. (2009). Characterizing User Behavior in Online Social Networks. IMS, 9.
Bhattacherjee, A. (2001a). Understanding information systems continuance: an expectation-confirmation model. MIS quarterly, 351-370.
Bhattacherjee, A. (2001b). An empirical analysis of the antecedents of electronic commerce service continuance. Decision support systems, 32(2), 201-214.
Chaucil, N. (2000). Cathouction: Cylen Politica in international Relation. International Political deienee Revilu 21(3).
Chiang, J. K. H. & Suen, H. Y. (2015). Self-presentation and hiring recommendations in online communities: Lessons from LinkedIn. Computers in Human Behavior, 48, 516-524.
Csikszentmihalyi, M. (1977). Beyond Boredom and Anxiety. Josey–Bass, San Francisco.
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS quarterly, 319-340.
DeLone, W. H. & McLean, E. R. (1992). Information systems success: the quest for the dependent variable. Information systems research, 3(1),60-95.
Deng, Z. Lu, Y. Wei, K. K. & Zhang, J. (2010). Understanding customer satisfaction and loyalty: An empirical study of mobile instant messages in China. International Journal of Information Management, 30(4), 289-300.
De Valck, K. Van Bruggen, G. H. & Wierenga, B. (2009). Virtual communities: A marketing perspective. Decision Support Systems, 47(3), 185-203.
Dhar, R. & Wertenbroch, K. (2000). Consumer choice between hedonic and utilitarian goods. Journal of marketing research, 37(1), 60-71.
Doll, W. J. & Torkzadeh, G. (1988). The measurement of end-user computing satisfaction. MIS quarterly, 259-274.
Doll, W. J. Xia, W. & Torkzadeh, G. (1994). A confirmatory factor analysis of the end-user computing satisfaction instrument. Mis Quarterly, 453-461.
Floh, A. & Treiblmaier, H. (2007). What keeps the e-banking customer loyal? A multigroup analysis of the moderating role of consumer characteristics on e-loyalty in the financial service industry. Journal of Electronic Commerce Research, 7(2), 97-110.
Fornell C, Larcker DF. (1981) Evaluating structural equation models with Unobsorvable variables & measurement error, J Marketing Res, Vol. 18,NO.1, pp.39-47.
He, W. Qiao, Q. & Wei, K. K. (2009). Social relationship and its role in knowledge management systems usage. Information & Management, 46(3), 175-180.
Hempel, J. (2013). LinkedIn: How It's Changing Business (AND HOW TO MAKE IT WORK FOR YOU). FORTUNE, 168(1), 68-74.
Ives, B. Olson, M. H. & Baroudi, J. J. (1983). The measurement of user information satisfaction. Communications of the ACM, 26(10), 785-793.
Katerattanakul, P. (2002). Framework of effective web site design for business-to-consumer internet commerce. Infor-Information Systems and Operational Research, 40(1), 57-70.
Kamani, Mahmud. (2012). Social networks - professional driving the industry development. Tadbir 245.in persian
Kotler, P & Armstrong, G. (1996). Principles of marketing. PrenticeHall, New jersy.
Lee, M. K. & Turban, E. (2004). A trust model for consumer internet shopping.International Journal of electronic commerce, 6, 75-92.
Leenders, R. T. A. (2002). Modeling social influence through network autocorrelation: constructing the weight matrix. Social Networks, 24(1), 21-47.
Levin, D. Z. & Cross, R. (2004). The strength of weak ties you can trust: The mediating role of trust in effective knowledge transfer. Management science,50(11), 1477-1490.
Lin, K. Y. & Lu, H. P. (2011). Why people use social networking sites: An empirical study integrating network externalities and motivation theory.Computers in Human Behavior, 27(3), 1152-1161.
Madu, C. N. & Madu, A. A. (2002). Dimensions of e-quality. International Journal of Quality & reliability management, 19(3), 246-258.
Molla, A. & Licker, P. S. (2001). E-Commerce Systems Success: An Attempt to Extend and Respecify the Delone and MaClean Model of IS Success. J. Electron. Commerce Res, 2(4), 131-141.
Muylle, S. Moenaert, R. & Despontin, M. (2004). The conceptualization and empirical validation of web site user satisfaction. Information & Management,41(5), 543-560.
Nahapiet, J. & Ghoshal, S. (1998). Social capital, intellectual capital, and the organizational advantage. Academy of management review, 23(2), 242-266.
Parthasarathy, M. & Bhattacherjee, A. (1998). Understanding post-adoption behavior in the context of online services. Information Systems Research, 9(4), 362-379.
Putnam, R. D. Leonardi, R. & Nanetti, R. Y. (1993). Making democracy work: Civic traditions in modern Italy. Princeton university press.
Qutaishat, F. T. (2012). Users’ Perceptions towards Website Quality and Its Effect on Intention to Use E-government Services in Jordan. International Business Research, 6(1), p97.
Rauniar, R. Rawski, G. Crumbly, J. & Simms, J. (2009). C2C online auction website performance: Buyer's perspective. Journal of Electronic Commerce Research, 10(2), 56-75.
Rauniar, R. Rawski, G. Johnson, B. & Yang, J. (2013). Social Media User Satisfaction—Theory Development and Research Findings. Journal of Internet Commerce, 12(2), 195-224.
Roshani, saeed, Rezaii nik, Nafise, Shojai, Seyed MohammadHossein. (2013). A comparative study of usability and sociability of public specialized social networking websites. IT Management Studies, Allameh Tabataba’i University, 12(5), 97-132.in persian
Sago, B. (2013). Factors Influencing Social Media Adoption and Frequency of Use: An Examination of Facebook, Twitter, Pinterest and Google+.International Journal of Business & Commerce, 3(1).
Sadaf, A. Newby, T. J. & Ertmer, P. A. (2012). Exploring factors that predict preservice teachers’ intentions to use Web 2.0 technologies using decomposed theory of planned behavior. Journal of Research on Technology in Education, 45(2), 171-196
Shen, G. C. (2015). How Quality of Life Affects Intention to Use Social Networking Sites: Moderating Role of Self-Disclosure. Journal of Electronic Commerce Research, 16(4), 276.
Shen, J. & Eder, L. B. (2009). Exploring intentions to use virtual worlds for business. Journal of Electronic Commerce Research, 10(2), 94-103.
Shipps, B. (2013). Social networks, interactivity and satisfaction: assessing socio-technical behavioral factors as an extension to technology acceptance. Journal of theoretical and applied electronic commerce research, 8(1), 35-52.
Sledgianowski, D. & Kulviwat, S. (2009). Using social network sites: the effects of playfulness, critical mass and trust in a hedonic context. Journal of Computer Information Systems, 49(4).
Steffes, E. M. & Burgee, L. E. (2008). Social ties and online word of mouth.Internet Research, 19(1), 42-59.
Szymanski, D. M. & Hise, R. T. (2000). E-satisfaction: an initial examination.Journal of retailing, 76(3), 309-322.
Trusov, M. Bodapati, A. Bucklin, R. (2010). Determining Influence Users in Internet Social Networks. Journal of Marketing Research, 4(7), 643-658.
Utz, S. (2015). Is LinkedIn making you more successful? The informational benefits derived from public social media. New media & society, 1461444815604143.
Venkatesh, V. Morris, M. G. Davis, G. B. & Davis, F. D. (2003). User acceptance of information technology: Toward a unified view. MIS quarterly, 425-478.
Yuan, Sun. Ling, Liu. Xinmin, Peng. Yi, Dong. Stuart, J.Barns. (2013). Understanding Chinese user continuance intention toward online social networks: an integrative theorical model.
Electron Markets, 24,57-66.